IT Asset Management Operation Analyst
Job Summary
Job Summary
Were looking for a detaildriven IT Asset Management (ITAM) Analyst to strengthen our technology governance and ensure our customers hardware and software assets are tracked optimized efficient and compliant. If you thrive on structure accuracy and improving processes this role will put your skills to work in a meaningful way. The role involves working closely with customers auditing their usage entering accurate data into systems after verification and proposing best practices to customers.
Key Responsibilities
Software Asset Management
Maintain an accurate inventory of all software assets across their lifecycle from procurement to retirement.
Reviewing quotes purchase orders contracts GRN documentation and entering the system with accurate information
Checking and auditing information entered the system and verifying no errors.
Track hardware and software usage licensing renewals and compliance requirements.
Support procurement activities by coordinating with vendors reviewing quotes and validating asset requests.
Monitor license usage warranty status and refresh cycles to ensure timely replacements.
Develop and maintain asset management documentation including policies procedures and workflows.
Conduct regular audits to ensure data integrity and identify discrepancies.
Collaborate with IT Finance Security and Procurement teams to align asset management with organizational goals.
Generate reports and dashboards on asset utilization cost optimization and compliance metrics.
Assist in implementing and improving ITAM tools and automation.
Reviewing software contracts tracking changes checking feasibility and making recommendations
Preparing reports and dashboards
Testing the system with new views and dashboards created as per audit and compliance requirements.
Maintain an accurate and uptodate inventory of all hardware assets including laptops desktops servers mobile devices peripherals and network equipment.
Track asset lifecycle stages: procurement deployment maintenance refresh and retirement.
Coordinate with procurement teams to validate hardware requests review quotes and support vendor management.
Monitor warranty status support contracts and hardware refresh cycles to ensure timely renewals and replacements.
Generate reports on asset utilization lifecycle status compliance and financial impact.
Collaborate with IT Operations Security Finance and Service Desk teams to ensure alignment with organizational goals and compliance requirements.
Assist in implementing and improving HAM tools automation and workflows.
Requirements
Required Skills & Qualifications
Bachelors degree in accounting Finance Management Information Systems Business or related field (or equivalent experience).
24 years of experience in accounting business finance IT operations or inventory control.
Some understanding of IT lifecycle management and asset tracking methodologies.
Experience with ITAM/ITSM tools (e.g. ServiceNow Zoho Tally Freshservice Microsoft SCCM Intune).
Excellent organizational analytical and documentation skills.
Familiarity with ITIL practices is an advantage.
Strong communication skills and ability to work crossfunctionally.
Professional Experience
26 years of experience in Accounting Inventory Management or IT Operations
Previous experience in a customer-facing or audit/finance role is preferred
Soft Skills
Required Skills:
Qualifications & Requirements Bachelors degree in Accounting Finance or related field 25 years of relevant audit experience Strong knowledge of accounting principles and practices Proficiency in accounting software and Microsoft Excel High attention to detail and strong analytical skills Strong communication and follow-up skills Ability to meet deadlines and work independently Applicant must be currently a Saudi resident Preferred Skills Experience with ERP systems (e.g. MS Dynamics 365 ZOHO or similar) Professional certification (ACCA CPA or equivalent) is a plus Experience in IT Asset Audit is a plus Arabic native speaker