We are thrilled to announce a fantastic permanent opportunity for a Technical Training Specialist at our vibrant Severn Beach Bristol this role you will empower our employees and Customer Engineering teams with the essential technical expertise and skills they need to thrive. You will take the lead in designing and delivering robust training programs tailored to fulfil the specific needs of our service department and customer maintenance personnel. This position will require collaboration with various departments and subject matter experts to create impactful training materials andconduct dynamic training sessions. Additionally you will play a key role in managing and conducting Factory Acceptance Tests both remotely and in person.

Key Responsibilities:

• Collaborate with subject matter experts to create engaging and interactive training materials including presentations videos and e-learning modules.
• Evaluate the effectiveness of training programs through assessments and feedback making necessary adjustments to improve outcomes
• Collaborate with department managers to identify specific training needs and develop customised programs to address those needs.
• ConductTraining Needs Analysis to identify training requirements
• Deliver training sessions in a variety of formats including in-person virtual and e-learning courses (this could involve travelling to customer sites globally).

FAT (Factory Acceptance Test)

• Take accountability to perform system inspection and functionality in the presence of the customer.
• Research customer and product
• Explain customer journey/roadmap
• Achieve Factory Acceptance
• Become familiar with variation in products/modules etc.
• Where FATs are in person manage hosting meet and greet etc. WI-692
• When FAT is performed remotely become fluent with the remote studio.
• Knowledge of incoterms/logistics (unloading and delivery etc.)
• Arrange time with the Test Engineer to gain tool familiarity
• You will be responsible for the complete process.

Education/Qualifications:

• Degree/HND/HNC or substantial demonstrable experience in an appropriate engineering discipline (electrical electronic RF).
• Ideally a recognised training qualification or demonstrable experience.
• Substantial experience of plasma technology/semiconductor manufacturing equipment and processes.

Professional Skills & Abilities:

Essential

• Excellent communication and presentation skills with the ability to effectively convey complex technical concepts to diverse audiences.
• Strong problem-solving skills and the ability to adapt training approaches to meet the needs of different learners.
• The ability to understand the function and performance of technical equipment and products.
• A good understanding of manufacturing and design practices.
• High levels of accuracy and attention to detail.

Desirable

• Proven experience in designing and delivering technical training programs preferably in a technical corporate environment.
• Good practical experience with MS Office products.

At Oxford Instruments Plasma Technology we provide tools for the engineering of micro- and nano-structures with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics to electric cars and quantum computers.

Benefits:

In addition to a competitive starting salaryOxford Instrumentsalso offers structured career development opportunities an excellent work-life balance private healthcare a share incentive plan25 days annual leave half-days on Fridays a defined contribution Group Personal Pension Plan the convenience of our on-site canteen where you can enjoy fresh hot meals prepared daily with a varied menu and delicious options to choose from all at subsidised prices and a flexible benefits package that you can tailor to your requirements.

Follow us at qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity national origin or encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.

Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.