Project Delivery Lead | Auckland | Full Time, Fixed Term

This role supports the handson rollout of operational and digital initiatives into dental practices across Australia and New Zealand. Its a deliveryfocused role centred on practical execution onsite support and helping practices adopt new ways of working.

Working alongside a Business Analyst The Project Delivery Lead helps turn plans into action by supporting practices before during and after rollout. This role is about being visible approachable and solutionfocused during delivery.

Youll be prepared to travel and spend time onsite with practices where required across Australia and New Zealand running checkins coordinating readiness activity helping resolve issues and making sure adoption continues after golive.

What youll be doing

• Supporting daytoday rollout activities in practices both onsite and remotely.
• Running simple implementation checkins with practices to track progress and surface issues early.
• Coordinating readiness activities such as training sessions walkthroughs and readiness checklists.
• Acting as a key contact during rollout windows helping triage issues and escalate where needed.
• Capturing feedback from practices and working with the delivery team to resolve issues.
• Helping reinforce new processes and ways of working after golive.
• Keeping delivery tracking up to date (actions risks issues) without overengineering things.
• Working closely with the Business Analyst to ensure plans and requirements translate into realworld practice delivery.

Qualifications :

Experience & Capabilities

• 35 years experience in operational delivery implementation rollout or practice support roles.
• Experience working directly with dental practices healthcare sites or multisite operations.
• Familiarity with Dental Practice Management Systems and common practice workflows.
• Comfortable being onsite building rapport and supporting teams through change.
• Comfortable working with a geographically dispersed team
• Practical calm and solutionsfocused especially when things dont go exactly to plan.
• Well organised with strong action tracking and followthrough.
• Clear communicator who can explain issues simply to both practices and leaders.
• A team player

Additional Information :

Working Relationships

Youll work closely with:

• Practice Managers clinicians and practice teams
• Operations and support office teams
• The Business Analyst
• PMO leadership

Travel & Work Environment

This role is embedded in operations and requires regular time in practices to support readiness rollout and adoption. Travel across Australia and New Zealand may be required.

Delivery activity may include operational process improvements capability and training rollouts and digital enablement initiatives and is not always tied to a single formal project.

Health & Safety

• Always act as a Health & Safety champion.
• Support safe implementation of change initiatives within practices.
• Assist with ongoing Health & Safety initiatives where required.

Living the Abano Values

• Respect: Builds trusted relationships with clinicians and practice teams.
• Collaboration: Works across functions and operations to support delivery outcomes.
• Excellence: Keeps momentum and consistency across rollout activity.
• PatientCentric: Supports initiatives that improve access and continuity of care.
• Teamwork: Works alongside the Business Analyst as part of the PMO delivery capability.

Remote Work :

No

Employment Type :

Full-time