Graduate Industrial Engineer

Are you an Industrial Engineering graduate who enjoys solving complex problems improving how work flows through teams and applying technology and AI to deliver better outcomes for both internal teams and clients

At Cognia we transform how legal services are delivered by combining legal expertise with process engineering data insights and emerging this role you will work on both internal initiatives and client engagements supporting the design analysis and improvement of legal workflows that underpin scalable efficient and data-driven service delivery.

You will contribute to mapping and analysing legal processes for Cognia and its clients supporting the implementation and enablement of legal technology and AI tools and producing reporting and insights that inform decision-making at both operational and client levels. Your work will translate complex legal and operational activity into clear process artefacts structured data and practical recommendations.

Working closely with legal teams delivery managers project managers and technology specialists you will support real client facing engagements while also helping improve Cognias own internal ways of working. This role offers hands-on exposure to legal operations legal technology and AI-enabled service delivery providing a strong foundation for developing future-focused skills in a fast-paced collaborative environment.

Company Profile

Cognia seamlessly extends corporates banks and law firms legal capability to deliver sustainable outcomes. Our goal is to connect the legal sector moving it from a siloed approach to integrated partnerships. We help in-house legal teams by bringing simplicity to complex matters and replacing broken procedures with efficient processes.

Cognia is a Chambers-ranked law company which integrates how legal services are provided so our team partners clients and communities thrive together with people at the heart of what we do. We encourage our people to bring their whole self to work and focus on enabling them to realise their full potential.

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Role Responsibilities

Legal Technology & AI Tools

• Support the design testing and rollout of legal tech workflows and tools across internal operations and client engagements taking ownership of small defined components and tasks.
• Develop and maintain curiosity about legal technology automation AI and GenAI by researching emerging tools relevant to legal service delivery for Cognia and its clients.
• Help maintain and update legal tech platforms used internally and within client delivery environments and troubleshoot basic issues.
• Assist in supporting internal teams and client-facing users as new tools are adopted.

Process Mapping & Workflow Support

• Assist with mapping and documenting internal and client legal processes capturing how work currently flows through teams matters and delivery models and where the friction points are.
• Support the identification of opportunities to improve workflows for Cognia and its clients contributing observations and ideas with guidance from your team.
• Help prepare process diagrams flowcharts and simple visuals used in internal improvement initiatives and client-facing recommendations to communicate findings clearly to stakeholders.

Data Reporting & Insights

• Gather review and analyse qualitative and quantitative data to produce simple insights that support internal decision-making and client reporting requirements including matter management and delivery performance.
• Assist with business case inputs by collecting and summarising data and creating basic visuals such as graphs diagrams or process flows for internal use and client presentations.
• Support the preparation of reports project documentation roadmaps and presentations for both internal stakeholders and external clients.

Stakeholder Engagement & Collaboration

• Prepare for and participate in workshops meetings and information-gathering sessions with internal teams and client stakeholders capturing key information accurately.
• Assist in documenting and validating stakeholder requirements for internal initiatives and client engagements under supervision.
• Support process reviews and help identify improvement opportunities assisting with simple solution design and implementation that may be delivered internally or to clients.
• Build and maintain positive working relationships with stakeholders across Cognia and client organisations providing clear and timely updates to help manage expectations.

Knowledge & Continuous Learning

• Take part in ongoing training to build your technical legal process and business understanding and actively apply new skills across internal work and client assignments.

• Support internal knowledge capture and contribute to maintaining shared knowledge materials that may also be leveraged in client delivery.

• Help transfer understanding of new technologies methodologies and best practices to colleagues and where appropriate to clients under supervision.

General Support

• Support client engagements and internal initiatives by applying analytical thinking and problem-solving skills to legal operational and delivery challenges.
• Assist with ad hoc requests across all service lines for both internal teams and client work as required.
• Contribute to simple tracking tasks and project administration across active engagements including client-facing projects.

• (Industrial) or equivalent
• Strong computer literacy (MS Office digital/web tools).
• Knowledge of Microsoft Power Apps (advantageous).
• 618 months experience in process mapping or an engineering environment (advantageous).
• Strong engineering analytical skills.
• Effective coordination and communication capabilities.
• High attention to detail.
• Team-oriented with willingness to learn.
• Demonstrable experience analysing data understanding workflows and recommending process improvements.
• Practical experience using AI in Legal contexts whether through workflow integration or bespoke AI tools.

• Genuine interest in continuous learning and adapting to emerging legal tech and AI trends.

Required Experience:

IC