Food and Beverage Attendant
Auckland - New Zealand
Job Summary
Our Ambassador will:
- Be accountable on a shift basis for the operations of the outlet through effective people management. This role is hands on working as part of a team to provide efficient 5 star service.
- Perform basic day-to-day food and beverage service.
- Opening and Closing of cafe restaurant or outlet.
- Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling.
- Ensure accuracy by repeating order(s) to the guests.
- Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfill their duties effectively.
- Ensuring to use the POS (Point of Sale) system correctly.
- Deliver orders promptly from the production area. (Kitchen and Bar area)
- Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced when delivered to the table.
- Providing the highest standard service to the guest.
- Keep tables and service areas clean and tidy as per procedure manual.
- Take responsibility for your designated section and station.
- Maintaining side stations are clean and organized daily.
- Maintain a working knowledge of beverages offered and how to prepare and serve them.
- Maintain hygienic food service techniques during service.
Qualifications :
- At least 1 year experience in a luxury 5 star hotel
- Previous experience in Fine dining breakfast and dinner service
- Previous experience in luxury banqueting service
- Previous experience in Barista and Café style service
- Knowledge on gastronomy and beverages
- Use of Infrasys is a bonus
- Strong presentation and organisation skills
- Ability to work in the fast paced environment and be proactive
- Previous hotel or administration experience
- Positive bubbly personality
Additional Information :
- Learn your Way - Access to our Docebo so you can Earn while you Learn!
- Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage Accommodation Worldwide
- Complimentary meals on shift
- Accors Parental Leave Scheme - up to 12 weeks for Primary Carer and up to 2 weeks for Secondary Carer
- Access to our Employee Assistance Program
Remote Work :
No
Employment Type :
Part-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more