Assistant Manager, Technology Infrastructure

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description:

This role will play a key role in managing and optimizing enterprise database platforms across both on-premises and cloud environments. This role balances hands-on technical database administration with leadership and coordination responsibilities ensuring high availability performance and security of critical data systems. The Assistant Manager will oversee day-to-day database operations lead continuous improvement initiatives (including cloud adoption) and coordinate with cross-functional teams to meet business and compliance requirements.

Experience & Preferred skills

• 7 years of database experience including Banking Finance or Insurance.

• Strong handson experience with enterprise databases (Oracle and/or SQL Server preferred).

• Experience with highavailability and disaster recovery architectures.

• Familiar with regulatory audit and compliance requirements in BFSI.

• Cloud database experience is an advantage.

• Scripting or automation experience (PowerShell Shell Python) preferred.

Qualifications

• Bachelors degree in Computer Science IT or related field.

• Relevant certifications (AWS Oracle Microsoft) are a plus.

Responsibilities

Database Operations & Reliability

• Manage daytoday operations of enterprise databases (e.g. Oracle SQL Server PostgreSQL DB2).

• Ensure high availability performance capacity planning backup and disaster recovery.

• Oversee database upgrades patching and lifecycle management.

• Lead incident response problem management and root cause analysis.

• Maintain monitoring alerting and operational documentation (runbooks/standard operating procedures) to meet service levels.

Security & Compliance

• Ensure database environments comply with internal policies and regulatory requirements.

• Implement database hardening strong access controls encryption and security best practices.

• Support internal and external audits and regulatory reviews.

• Produce and maintain audit evidence (e.g. access reviews patch records backup/restore proof DR test results) and remediate findings.

Change & Release Support

• Support database changes deployments and schema updates in accordance with change management processes.

• Partner with application teams to review database designs data models and proposed changes for performance and risk.

• Prepare implementation plans validation steps and backout plans; provide postimplementation reporting as required.

Architecture & Modernization

• Define and maintain database standards across onpremise and cloud platforms.

• Support cloud database adoption and migrations (Azure AWS Alicloud Oracle Cloud).

• Review application designs for performance scalability and data integrity.

• Drive automation and continuous improvement.

• Develop reference architectures and patterns for HA/DR backup monitoring and security; promote reuse across projects.

Vendor & Stakeholder Management

• Oversee license compliance and cost optimization.

• Partner with application infrastructure cloud and business teams.

• Provide clear communication and reporting to management.

Team Leadership

• Lead and mentor database administrators and engineers.

• Establish operational procedures runbooks and best practices.

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