Vice President Director Aladdin Client Engagement Value Delivery for Private Markets
Job Summary
About this role
BlackRocks Aladdin Business supports the investment process through the developmentdeploymentand support of our enterprise investment management platform (Aladdin) which isutilizedby executives portfolio management riskmanagementand operations teams.The Aladdin Business provides strategic advisory and enterprise investment system services for our clients.eFront is our Private Markets suite oftools purposebuilt for teams investing inalternativesasset classes. Our diverse private markets client base is made up of external institutional asset managers pensions insurance companies general partners assetservicersand governments around the world.Aladdin is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money.
Aladdin Client Engagement (ACE) is part of the Aladdin Businessfocused on maximizing the value of the Aladdinplatformthrough engagementeducation and working closely with clients to be their trusted consultant problem solver and business partner.
Role Overview
The role of ValueDelivery Private Marketsisto bea driving force to evolve ourorganisationandisresponsible fordefining building and scaling BlackRocks Private Markets value delivery proposition across Aladdin andeFrontplatform and data services.
This role partners withAladdins largest and most complexWhole Portfolio andPrivate Markets clients and internal partner teams to deliver an optimized end-to-end client experience driving measurable value realization strong commercial outcomes and proactive churn mitigation.
Operating as a senior consulting and advisory leader theVice President/Director shapes how ACE engages Private Markets clientspostimplementation moving from delivery execution to strategic advisory operatingmodel optimization andrenewalledvalue realization. The role will also work with global leadership tobuildouta global Private Markets Value Delivery team across EMEA AMRS and APAC.
Key Responsibilities
Global Value Delivery Proposition
Define and own the ACE Value Delivery proposition for Private Markets & Whole Portfolio
Set standards for client engagement models value articulation success metrics and executive reporting
Ensure Value Delivery is scalable consistent and tightly aligned to commercial outcomes
Team Leadership & Capability Build
Build lead and scale an EMEA Private Marketsand Whole PortfolioValue Delivery team
Define role profiles capability expectations and career paths
Coach senior team members tooperateas consultants and strategic partners not delivery executors
Client Advisory & Value Realization
Act as a trusted advisor to senior client stakeholders (CIO COO CTO Heads of Alternatives / Operations)
Leadexecutive levelconversations focused onoperating modeloptimization and strategic use of Aladdin andeFront
Translate clientobjectivesinto clear value hypotheses delivery roadmaps and measurable outcomes
End to EndPrivate Markets Scope
Own value delivery across the full Private Markets value chain including:
Pre-investmentand capital formation
Investment execution and portfolio management
Valuation reporting andpost investmentoptimization
Drive Whole Portfolio integration connecting Private Markets with Public Markets Risk Accounting and Operations
CrossFunctional Leadership & Execution
Lead complex crossfunctional initiatives coordinating product implementation sales and engineering teams to deliver client outcomes
Represent the voice of the client in internal prioritization discussions ensuring feedback is clearly articulated tracked and closed through delivery
Partner with ACE Strategic Relationship Management and Sales Leadership on renewals expansions and upsell opportunities grounded indemonstratedvalue realization
Commercial Accountability & Churn Mitigation
Own retention renewal readiness and churnrisk mitigation for Private Markets clients in scope
Partner closely with Sales and Strategic Relationship Management to link Value Delivery to renewals andcommercial growth
Identifywhitespace and growth opportunities grounded indemonstratedvalue realization
Experience & Profile
Demonstrable experience in financial services consulting fintech or investment operations
DeepexpertiseinPrivate Marketsand theend to endinvestment lifecycle
Proven seniorclient facingexperience with executive stakeholders
Demonstrated ability to build teams and scale global propositions
Strong commercial judgment and executive communication skills
Preferred
Experience with AladdineFront or Private Markets technology platforms
Exposure to enterprise renewals commercial negotiations or growth strategies
Professional qualifications (CFA CAIA FRM CIMA) a plus
Experience working with large institutional asset managers insurers pensions or alternative investment firms
Our benefits
To help you stay energized engaged and inspired we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax recharge and be there for the people you care about.
Our hybrid work model
BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock we are all connected by one mission: to help more and more people experience financial well-being. Our clients and the people they serve are saving for retirement paying for their childrens educations buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment the one we make in our employees. Its why were dedicated to creating an environment where our colleagues feel welcomed valued and supported with networks benefits and development opportunities to help them thrive.
For additional information on BlackRock please visit @blackrock Twitter: @blackrock LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age disability race religion sex sexual orientation and other protected characteristics at law.
Required Experience:
Exec
About Company
BlackRock is one of the world’s preeminent asset management firms and a premier provider of investment management. Find out more information here.