MDCEO

Our client is a rapidly growing securities brokerage based in Hanoi.

A few important things to note:

• This role is focused heavily on retail platform management. It is not a good fit for candidates who are expecting institutional work.
• Applicants that have concerns about remaining anonymous can send an introductory email instead to This ensures that your CV will not be floating around until further details have been exchanged. Highest levels of confidentiality will be maintained.
• This position is also open to candidates willing to RELOCATE to Hanoi including expats. Fluency in Vietnamese is still required however.

KEY RESPONSIBILITIES:

• Oversee end-to-end operations of the trading platform ensuring stability performance and a seamless customer experience.
  
• Direct product technology and operations teams to ensure platform uptime execution quality and issue resolution.
  
• Manage daily activities such as trading customer onboarding funding flows and transaction processing.
  
• Ensure strict adherence to regulatory requirements compliance standards and internal risk controls.
• Drive operational efficiency by improving internal processes workflows and system integrations.
  
• Monitor key business metrics such as active users trading volumes customer acquisition retention and revenue performance.
  
• Act as the primary escalation point for critical operational technical or customer issues.
  
• Work closely with risk and compliance teams to manage exposure ensure proper controls and maintain regulatory relationships.
  
• Manage vendor relationships including liquidity providers payment processors and technology partners.
  
• Support product and technology teams in prioritizing features that improve platform performance and user experience.
  
• Build and mentor a strong accountable leadership team while maintaining a hands-on presence across the organization.

REQUIREMENTS:

• At least 10 years of progressive experience in the securities industry with a strong grasp of retail brokerage operations.
• Previous background managing highly-regulated businesses and working with compliance and regulatory bodies.
• Willingness to operate in a hands-on leadership capacity for a scaling organization.
• Commercial acumen and sound judgment in areas such as digital marketing growth strategy and customer acquisition.
• Experience working closely with product and engineering teams in technology-driven businesses.
• Bachelors degree in business finance economics or a related field; Masters degree preferred.

If you are qualified and interested we kindly invite you to apply! In the meantime please consider following our company page for more updates and relevant job opportunities.

Competitive benefits - negotiable upon further interviewing.