FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY
Restaurant Supervisor (In-Room Dining Supervisor)
Scope and Responsibilities:
- Plan assign and monitor duties
- Guest Satisfaction
- Ensure that all in-suite deliveries are made according to time frames set
- Ensure that the guests are provided with efficient and professional service.
- Establishing the level of customer experience for the restaurant and working
daily to maintain and improve it. - Set up room service order in a thorough and swift manner
- Guest satisfaction Other duties as assigned
- Answer phones using appropriate Verbiage
- Room Service Order
- Addresses customer concerns on a timely basis.
- Practice professional and clear communication skills.
- Monitor supervisor performance using correct language and ensuring fairness
and respect to all. - Ensure that procedures are in place for using expensive equipment to minimize breakage
- Clearly describes standards to all staff.
- Ensuring the service staff operate efficiently
- Upholding high hygiene standards
- Marketing and promoting products
- Maintain inventory and stock
Qualifications:
- Bachelors degree in Hotel Management or related field
- Minimum 1 years of experience as a Restaurant Supervisor or 3 Years experience as a
- waiter/Waitress in the hospitality industry with an emphasis on food and beverages.
- Training attendance on HACCP Supervisory Excellent Wine Training Leadership Competency is an advantage
FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAYRestaurant Supervisor (In-Room Dining Supervisor)Scope and Responsibilities:Plan assign and monitor dutiesGuest SatisfactionEnsure that all in-suite deliveries are made according to time frames setEnsure that the guests are provided with efficient and...
FILINVEST COMPANY: CRIMSON RESORT AND SPA BORACAY
Restaurant Supervisor (In-Room Dining Supervisor)
Scope and Responsibilities:
- Plan assign and monitor duties
- Guest Satisfaction
- Ensure that all in-suite deliveries are made according to time frames set
- Ensure that the guests are provided with efficient and professional service.
- Establishing the level of customer experience for the restaurant and working
daily to maintain and improve it. - Set up room service order in a thorough and swift manner
- Guest satisfaction Other duties as assigned
- Answer phones using appropriate Verbiage
- Room Service Order
- Addresses customer concerns on a timely basis.
- Practice professional and clear communication skills.
- Monitor supervisor performance using correct language and ensuring fairness
and respect to all. - Ensure that procedures are in place for using expensive equipment to minimize breakage
- Clearly describes standards to all staff.
- Ensuring the service staff operate efficiently
- Upholding high hygiene standards
- Marketing and promoting products
- Maintain inventory and stock
Qualifications:
- Bachelors degree in Hotel Management or related field
- Minimum 1 years of experience as a Restaurant Supervisor or 3 Years experience as a
- waiter/Waitress in the hospitality industry with an emphasis on food and beverages.
- Training attendance on HACCP Supervisory Excellent Wine Training Leadership Competency is an advantage
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