PMO Director
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Job Location:
Monthly Salary:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
CyberGuard Advantage is a fast-growing cybersecurity and compliance services firm trusted by organizations that demand deep technical expertise rigorous methodologies and measurable outcomes. We help clients reduce risk strengthen their security posture and navigate complex compliance requirements across frameworks including SOC ISO PCI and HITRUST.
The Director of the PMO is a senior leader responsible for building scaling and operating a highperforming Project Management Office within a cybersecurity and compliance professional services environment. This is a playercoach rolebalancing handson engagement in complex or highrisk engagements while developing and enabling a geographically dispersed team of Project Managers and Project Coordinators.
This role partners closely with Delivery Teams and Practice Leaders to optimize utilization proactively manage delivery and client risk improve forecasting accuracy and elevate overall client experience. The Director also serves as a key partner to Finance ensuring disciplined execution of revenue recognition forecasting and financial governance.
SUPERVISORY RESPONSIBILITY
This position will directly supervise and mentor members within the department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Partner tightly with Delivery Leaders and Practice Leaders to:
- Plan and manage project capacity utilization and staffing alignment.
- Surface delivery risks early and drive mitigation strategies.
- Improve predictability of timelines scope and outcomes.
- Ensure consistent adoption of project management standards tools and best practices across
- Support onboarding of new services methodologies or delivery motions as the firm scales.
Client Management & Risk Oversight
- Partner tightly with Delivery and Sales Leader and serve as an escalation point for clientfacing delivery issues and atrisk engagements.
- Coach PMs on effective client communication expectation setting and issue resolution.
- Enable strong governance practices including status reporting and executive readouts
- Ensure high levels of client satisfaction while maintaining contractual and commercial discipline.
Forecasting Utilization & Business Insight
- Own delivery forecasting in partnership with Practice Leaders and Finance including:
- Resource demand and capacity forecasting
- Project velocity and completion risk
- Marginimpacting delivery drivers
- Provide leadership with clear actionable insights on delivery health utilization trends and risk exposure.
PMO Leadership & Team Development
- Build lead and develop a highperforming PMO team including Project Managers and Project Coordinators across multiple geographies.
- Act as a playercoach directly supporting complex highvisibility or escalated client engagements as needed.
- Establish clear role expectations career paths coaching rhythms and performance standards for PMO team members.
- Foster a culture of accountability continuous improvement and clientcentric delivery excellence.
Financial Partnership & Revenue Recognition
- Partner with Finance to ensure accurate and timely revenue recognition aligned with project progress milestones and contractual terms.
- Support billing readiness variance analysis and resolution of revenue or margin discrepancies.
- Reinforce strong controls documentation and auditready practices within the PMO.
PMO Governance & Scaling
- Define and continuously improve PMO governance tools and reporting standards.
- Ensure consistency while allowing flexibility for different client regulatory and serviceline needs.
- Contribute to firmwide operational maturity as the company scales geographically and by service offering.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for their job. Duties responsibilities and activities may change at any time with or without notice as allowed by law.
REQUIRED EDUCATION EXPERIENCE AND CERTIFICATION:
- 10 years of experience in project or program management withinprofessional services consulting or technical delivery environments.
- 5 years in people leadership including managing and developing distributed teams.
- Demonstrated experience operating as aplayercoachin fastmoving clientfacing environments.
- Strong understanding ofcybersecurity compliance risk or regulated service delivery(e.g. SOC ISO PCI HIPAA offensive security etc.).
- Proven ability to partner crossfunctionally with Delivery Practice Leaders Finance and Sales.
- Solid understanding of professional services economicsutilization margins forecasting and revenue recognition.
- Excellent communication skills with the ability to operate confidently at both executive and clientleadership levels.
PREFERRED SKILLS/ABILITIES:
- PMP PgMP or similar certification.
- Experience supporting multiple service lines or practices within a consulting firm.
- Exposure to multi entity or cross border delivery (U.S. and Canada a plus).
PHYSICAL REQUIREMENTS
This job operates in a professional virtual remote work environment. While performing the essential functions of this job the employee is required to stand and sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds distinguish sound as voice and communicate through human speech. This position requires the ability to routinely operate a keyboard computer mouse telephone fax scanner copier writing tools scissors and other standard office equipment. On an occasion an employee will be asked to lift items weighing up to 25 lbs.
TRAVEL
Local and overnight travel up to 10% is expected for this position.
Required Experience:
Director
About Company
Control Gap helps you safeguard sensitive data and reduce security risk. We are Canada’s foremost leader in compliance validation and advisory services.
