Designated School Official

Get Set for Cumberlands!

Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth leadership and service.

CURRENT STUDENT or EMPLOYEE Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites.

The Designated School Official will perform a broad range of duties to meet the needs of the international student population including updating and creating student records within SEVIS and processing other SEVIS-related applications.

This person will have excellent intercultural problem-solving organizational and computer skills to keep up with the demands of the office. The position requires excellent communication skills the ability to be a dynamic team player and experience in educational processes.

Requirements:

• Should be a U.S. citizen or a Legal Permanent Resident.

• Bachelors degree preferred.

• Must possess good people skills ability to communicate honestly and with tact for students who may not qualify for admissions.

• Outstanding telephone skills; polite friendly manner working with students.

• Professional appearance and demeanor.

• Proficient in computer literacy and knowledgeable of Microsoft Office.

• Must show initiative adaptability resourcefulness dependability and ability to take action.

• Customer service experience.

• Excellent analytical communication and writing skills.

• Ability to work a flexible schedule.

• Will require occasional weekend work and travel.

• Will require on-campus travel for hosting events.

• Office hours and work times are based on student needs including availability for students worldwide.

Key Duties and Responsibilities:

• Working with admissions staff advisors customer service representatives and other Designated School Officials to keep student records up-to-date and accurately entered into SEVIS.

• Submit correction requests and data fixes for students and dependents to the SEVIS Help Desk and follow up when necessary.

• View and print reports within SEVIS.

• Update/edit records for students and dependents (Form I-20) including financial program and personal information; transferring and registering student records within SEVIS; adding and editing employment authorization including requesting OPT and STEM.

• Review approve and process I-20 CPT STEM and OPT applications.

• Draft save submit and print records for students and dependents (Form I-20).

• Communicate effectively with students in a timely manner.

• Provides thorough knowledge of the University academic departments programs curricula methods of program delivery and expectations.

• Collaboration with academic departments and administration on a regular basis and ability to build/maintain positive relationships.

• Provide prompt and efficient customer service through the Department of International Graduate Services and for the University.

• Learn and execute new information and data processes that are required to meet the needs of the Department of International Graduate Services.

• Represent the University at events.

• Assist with on-campus events for international students.

• Performs other duties as assigned

Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a

life-more-abundant.