Operations Site Production Manager

Vienna, VA - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Savan is seeking an Operations Site Production Manager to support a federal client in a records and information management environment. This role is responsible for overseeing onsite operations ensuring service delivery and maintaining high levels of customer satisfaction. The Operations Manager will serve as a key point of contact for Government stakeholders and act on behalf of the Program Manager as ideal candidate will bring experience managing site operations developing and implementing standard operating procedures (SOPs) and addressing operational challenges in a fast-paced mission-driven environment. This role requires strong communication skills attention to detail and the ability to manage time-sensitive priorities.

Key Responsibilities:

Oversee day-to-day onsite operations and ensure effective service delivery
Act as a liaison with Government stakeholders and provide regular status updates and briefings
Develop maintain and update SOPs and operational procedures
Monitor performance customer satisfaction and operational efficiency
Identify and resolve operational issues and support continuous improvement efforts
Conduct fact-finding respond to Government inquiries and support special projects
Support training needs assessment and implementation of process improvements
Serve as acting Program Manager in the absence of the PM

Required Qualifications:

Bachelors degree in Business Public Administration Operations Management or related field (or PMP in lieu of degree)
3 years of recent experience managing operations or production environments
Experience supporting federal clients and working in onsite environments
Strong written and verbal communication skills including briefing senior stakeholders
Ability to manage multiple priorities and operate effectively under pressure
Six Sigma Green Belt (or ability to obtain within 180 days)

Work Location & Schedule

Hybrid schedule
On-site presence at Savan Headquarters (Vienna VA) client site in Washington DC and remote work as appropriate.

Application Process
Submit your application to the link on this selected for interviews will be notified by email or phone.

Compensation
Savan believes in offering fair and competitive compensation to all employees. Our salary structures are based on industry standards market conditions and the specific demands of each role. Salary determination for potential new employees is influenced by a combination of factors including years of experience educational qualifications specialized skills and expertise relevant to the job complexity and scope of the roles responsibilities internal salary structures as well as the geographic location of the job. Salary history will not be used in compensation decisions.

EEO including disability and veterans.
Savan is an Equal Opportunity Employer and is committed to a workplace free of discrimination. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy) gender identity sexual orientation national origin age (40 or older) marital status disability genetic information status as a protected veteran or any other applicable legally protected characteristics.

If you are an individual with a disability and would like to request reasonable accommodation for the employment process please email your request to more information about our company please visit our website at .

Required Experience:

Manager

Savan is seeking an Operations Site Production Manager to support a federal client in a records and information management environment. This role is responsible for overseeing onsite operations ensuring service delivery and maintaining high levels of customer satisfaction. The Operations Manager wil...

Oversee day-to-day onsite operations and ensure effective service delivery
Act as a liaison with Government stakeholders and provide regular status updates and briefings
Develop maintain and update SOPs and operational procedures
Monitor performance customer satisfaction and operational efficiency
Identify and resolve operational issues and support continuous improvement efforts
Conduct fact-finding respond to Government inquiries and support special projects
Support training needs assessment and implementation of process improvements
Serve as acting Program Manager in the absence of the PM

Required Qualifications:

Bachelors degree in Business Public Administration Operations Management or related field (or PMP in lieu of degree)
3 years of recent experience managing operations or production environments
Experience supporting federal clients and working in onsite environments
Strong written and verbal communication skills including briefing senior stakeholders
Ability to manage multiple priorities and operate effectively under pressure
Six Sigma Green Belt (or ability to obtain within 180 days)