Senior Platform Engineer (Jira Expert)

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers merchants banks and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe Verifone employees are leading the payments industry through experience innovation and an ambitious spirit. Whether its developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets the team at Verifone is dedicated to the success of our customers partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

About the role

Provide enterprise-wide support by administering Atlassian tools managing ServiceNowJira migrations optimizing systems automating processes ensuring security compliance and collaborating with DevOps for stable efficient pre-production environments.

What youll do:

• Provide support for internal users across enterprise tools.
• Administer and configure the Atlassian suite (Jira Confluence Bitbucket etc.) security tools and other Verifone applications including workflows permissions automation and integrations.
• Lead and support ServiceNow to Jira migration projects ensuring smooth data workflow and process transitions.
• Support pre-production environments and collaborate closely with DevOps and Engineering teams.
• Monitor system performance application health and integrations to ensure stability.
• Identify opportunities for process optimization and drive system improvements.
• Develop and implement automation solutions to reduce manual effort and remove bottlenecks.
• Ensure adherence to security standards licensing requirements and audit obligations.
• Create and deliver training documentation and best practices to end users.
• Manage Black Duck (SCA) and Polaris (SAST) ensuring seamless integration with CI/CD pipelines for vulnerability detection and license compliance.

What qualifications will you need to be successful

• Atlassian (Jira Confluence): Advanced administration customization system integration and migration from ServiceNow to Jira.
• Black Duck & Polaris: Expertise in vulnerability management compliance scanning and CI/CD integration.
• Scripting & Development: Strong in Python Groovy and C# for automation and reporting.
• DevOps & Cloud: Hands-on with CI/CD (Jenkins) containerization (Docker Kubernetes) and exposure to AWS/Azure (preferred).
• System Administration: Skilled in Linux and Windows environments including upgrades patching and performance monitoring.
• Observability Tools (advantage): Familiarity with New Relic ELK Zabbix and Grafana.
• Soft Skills: Strong problem-solving abilities customer-centric mindset attention to detail and excellent communication skills.

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.