Director of Business Development & Member Engagement

Perrysburg, OH - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Position Title: Director of Business Development & Member Engagement

Reports to: Chief Executive Officer

This primary focus of this position is to retain and grow FrontPath Health Coalition membership of sponsors of self/level-funded health plans through building ongoing and trusted working relationships with members; delivering excellent member services and products and supporting a consistently positive Coalition experience for member groups and their health plan enrollees. The Director of Business Development leads the acquisition of new business through building and maintaining relationships with key constituents including brokers consultants and third party administrators as well as prospective members; responding to requests for proposals; and participating in new product development and existing product enhancement. The Director is responsible for coordinating FrontPath resources and overseeing the implementation of new products with members and/or members vendors to ensure members receive services that meet their needs. The Director establishes member communications tools and processes to enhance members understanding of the value of FrontPath membership services and products.

Major Areas of Responsibility

Strategic Planning & Implementation

Together with the President & CEO develop strategies and partnerships with relevant healthcare organizations for the benefit of the coalition
Implementation and tracking of strategic initiatives
Work closely with members to identify resources that add value to their health plan and find solutions the coalition can align with to meet member needs
Give focused attention to strategies that help reduce health care spend for members and the community at large

Serving as visible point of contact with FrontPath members and their brokers/consultants and/or third party administrators and coordinating as needed communication with appropriate FrontPath staff;

Developing outreach strategies to encourage greater member participation in key FrontPath products and service offerings.

Collaborative Activities & Partnerships

New business opportunities research & development (including due diligence activities)
Request For Proposals oversight review & response development
Products & Services Pharmacy Benefit manager (PBM) relationships; On Site/Near Site Clinic; Wellness Programs; Dental & Vision; All products related to employee benefit plan design; Small Group Product relationships (Fully Insured Partially Insured Captives MEWA etc.); Review & development of network design opportunities; Telehealth Data & Care Management Services relationships
Partnerships Brokers/Consultants; TPAs; Joint marketing opportunities; Network collaborations; Pharma vendors (Programs Educational Materials & Opportunities Services)

Financial Oversight

Annual Budget Preparation for Business Development Member Engagement and Marketing
Revenue Development; new members and/or products and services to new/existing members

Marketing and Sales Membership Engagement Growth & Retention

Conduct orientation and onboard services for all new members; facilitate with FrontPath staff new member implementations and member issue management and oversight
Member Communications support development & review
Host and develop meaningful quarterly meetings with members
Advertising campaigns
Member Engagement educational forums
Sponsorship(s) review & management
Website development support and assist as requested
Prospect Development; Marketing Materials preparation & review; Prospect & Renewal Member Meetings - materials preparation & review
Sales of all FrontPath products and services to also include all a la carte offerings through partnerships
Remain conversant in client history and track all member interactions and maintain member profile information in Salesforce create and disseminate member interaction documentation standards for Salesforce.
Maintain master contacts and email distribution lists and develop content and story ideas for member communications newsletter and surveys

Legal & Professional Services

Collaboration with President & CEO for contract preparations review & negotiations
- Coalition Members
- Vendors
Joint network products development marketing and oversight
Wrap Network Programs & Services opportunities review & program(s) marketing

Regulatory Compliance

Member education and support on regulatory topics such as Consolidated Appropriations Act (CAA) provisions for self-funded health plan sponsors
Compliance activities related to the provider network aspects of CAA including Transparency in Coverage machine readable files production and maintenance; No Surprises Act support Mental Health Parity review and documentation annual fee disclosures

Other Duties as required

Experience Required:

Minimum Bachelors degree from an accredited college or university;

3 years related work experience primarily including client services functions such as strategic account creation and execution;

Demonstrated knowledge relative to local market forces and purchaser leadership in health care reform

Demonstrated ability and proven track record to create and foster strategic relationships with key stakeholders at member organizations;

Demonstrated ability to respond to and use healthcare data to inform strategic decision-making;

Excellent oral written and interpersonal communication skills;

Proven ability to work within a team and to foster teamwork;

Strong planning problem-solving time management organizational and prioritization skills.

Knowledge of PC-based Word Excel Access Power Point Outlook and SalesForce.

This is a full-time position reporting to the Chief Executive Officer.

FrontPath is a not for profit cooperative venture that partners area businesses public entities
and labor organizations (Members) with our regions healthcare
provider community.

FrontPath is not just another health care benefits or insurance product.

Since we began in 1988 FrontPath has understood that enhancing quality not only improves health care but ultimately improves efficiencies and reduces costs.

Required Experience:

Director

Position Title: Director of Business Development & Member EngagementReports to: Chief Executive OfficerThis primary focus of this position is to retain and grow FrontPath Health Coalition membership of sponsors of self/level-funded health plans through building ongoing and trusted working relation...