Customer Success Network Engineer

OPPLANE Inc. is seeking a highly skilled and experienced Customer Success Network Engineer specializing in Networking with a focus on Transport connectivity and Networking Products. As a key member of our team you will have the responsibility as Client-facing Customer Success Network Engineer (CSE) to provide day-to-day support to various clients on multiple scenarios such as:

• Transport and Routing support when deploying products on Client Environment.

• Support on WAN technologies such as SD-WAN and IPsec VPN and routing technologies such as BGP OSPF MPLS etc etc.

• Provide support on Cloud based Deployments like VNF (Virtual Network Functions) and CNF (container Networking Functions)

• Handson on Packaging solutions supporting OSP(Open Stack Platform - Heat/Hot Templates) and other cloud based platforms.

About role:

• Network infrastructure as code with Python Ansible and Terraform.

• Network Management Product deployment on Client Environment with transport CSE for clients.

• The role demands excellent knowledge of TCP/IP BGP OSPF VxLAN protocols and L2/L3 VPNs.

• Candidate requires good understanding of 4G LTE/5G Core Mobile Private Networks Candidates should be adept with network diagnostic monitoring and analysis tools.

• They must demonstrate the ability to work collaboratively within a team and manage multiple projects concurrently.

• Strong problem-solving skills are essential to address and resolve current deployment package and security issues and mitigate future risks effectively.

• Additionally the candidate should be capable of managing and coordinating project workflows resolving any vulnerabilities or security issues that arise and handling troubleshooting calls efficiently.

Qualifications:

• Bachelors in Computer Science Information Technology or equivalent industry experience.

• Classic Network Engineering experience.

• Good to have Understanding of MPN (mobile Private Networks)

• Understanding deployment and troubleshooting experience with BGP and OSPF routing protocols.

• Cloud networking experience on various cloud platforms.

• Understanding of fundamental concepts in OSP (Open Stack Orchestration Platform) as well as relevant experience

• Understanding of fundamental concepts in Kubernetes (K8S) WebScale etc. is a huge plus.

• Infrastructure as code experience

• Experience with Git and GitHub

• Experience with Linux shell and Python

• Experience with Ansible.

• Able to work well under pressure multi-task prioritize and manage time effectively.

• Exceptional ability and solid desire to learn new skills

• Additionally it would be beneficial if you have:

• Holding Linux certification

• Holding CCNA or CCNP certification

• Hands-on experience with Software Defined Networking and distributed systems.

• Familiarity with overlays and tunneling technologies.

• Proven track record of success in a collaborative team environment particularly in startup settings.

• Prior working experience on one or more Cloud Service Providers (AWS Azure GCP OCI Alibaba cloud etc.) is a plus

Nice to have:

Cloud Architectures Cross Domain Knowledge Design Thinking Development Fundamentals DevOps Distributed Computing Security-First Mindset Solutions Design.