Google Cloud Contact Center Solution Engineer

Key2Source

Job Location:

Richardson, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job role: Google Cloud Contact Center Solution Engineer

Work Location: Richardson TX (Onsite)

Duration: 12 Months

Job Summary

We are seeking a highly skilled Google Cloud Contact Center Solution Engineer with strong experience in Contact Center technologies and cloud-based conversational AI solutions. The ideal candidate will have hands-on expertise in Google CCAI Dialogflow and GCP along with a solid development background in Java/J2EE.

Required Skills & Qualifications

5 years of experience in software development
Strong knowledge of Contact Center and IVR technologies
Hands-on experience with:

Google CCAI Platform
Google Dialogflow
Google Cloud Platform (GCP)
Proficiency in Java/J2EE

Experience with API integrations (REST/SOAP)
Familiarity with GitHub Jenkins and CI/CD pipelines
Understanding of Conversational AI and Prompt Engineering
Strong problem-solving and communication skills

Job role: Google Cloud Contact Center Solution Engineer Work Location: Richardson TX (Onsite) Duration: 12 Months Job Summary We are seeking a highly skilled Google Cloud Contact Center Solution Engineer with strong experience in Contact Center technologies and cloud-based conversational AI solutio...