Web Accessibility Consultant

Job Title: Web Accessibility Consultant (Part-time) - Hybrid
Duration (Contract): 9 Months
Client Location: Nashville TN 37243

Location Preference: Hybrid

Job Description:

As an Accessibility Website Specialist (Part-time contractor) you will support the State Government Department of Human Resources in modernizing and maintaining accessible user-cantered Client websites. This role is responsible for ensuring ADA Level AA compliance across both internal and external platforms while improving content quality usability and engagement. The position contributes directly to the State s digital accessibility goals by identifying and remediating barriers implementing best practices in inclusive design and supporting the Centres of Excellence service delivery model. This role differs from traditional web content roles by emphasizing accessibility compliance governance processes and cross-functional training.

This is a time-limited contractor position (9 months) part-time (approximately 25 hours per week) focused on content refinement accessibility compliance website modernization initiatives and graphic design support.

Key Responsibilities:

• Website Accessibility Compliance

• Conduct audits and implement updates to ensure internal and external Client websites meet ADA Level AA and WCAG standards including remediation of accessibility issues.

• Content Refinement and Optimization

• Review edit and restructure web content to improve clarity usability and accessibility for diverse audiences including employees and the public.

• Website Redesign Support

• Collaborate with stakeholders to modernize website structure navigation and design aligned with user-cantered design principles and the Centres of Excellence model.

• Accessibility Training and Guidance

• Provide training and resources to Client staff and content contributors on accessibility standards inclusive design and compliant content practices.

• Governance and Review Processes

• Establish and document ongoing accessibility review processes content standards and maintenance workflows to ensure sustained compliance.

• User Experience (UX) Enhancement

• Analyse user behavior and feedback to recommend improvements that increase engagement usability and customer satisfaction.

• Graphic Design Support

• Develop or refine visual elements (graphics layouts templates) to ensure accessibility compliance and alignment with branding standards.

Required Skills Experiences Education and Competencies:

Minimum Education & Experience:

• Bachelor s degree in web design Digital Media Communications Information Technology or a related field; or equivalent combination of education and professional experience.
• 3 years of experience in website management digital accessibility UX design or content strategy.

Required Knowledge Skills and Qualifications (NSQs):

• Demonstrated experience implementing ADA/WCAG 2.0 or 2.1 Level AA accessibility standards.
• Experience with Adobe Experience Manager (AEM) and website governance practices.
• Familiarity with accessibility testing tools (e.g. WAVE Axe Site improve or similar).
• Strong understanding of user-cantered design and plain language principles.

Preferred Qualifications:

• Accessibility certifications (e.g. CPACC WAS or equivalent).
• Experience working in government public sector or large enterprise environments.
• Experience supporting intranet platforms and external public-facing websites.

The hourly range for roles of this nature are $40.00 to $60.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.