Oracle Fusion Cloud HCM TechFunctional Consultant

Job Title- Oracle Fusion Cloud HCM -Helpdesk Consultant

Location Philadelphia Pennsylvania- onsite (All 5 days)

Contract 1 year

Job Summary
Overview of the Role

• As an Oracle Fusion Cloud HCM Tech/Functional Consultant specializing in Oracles HCM Helpdesk you will play a pivotal role in delivering high-impact human capital management solutions for our clients.
• You will bridge the gap between business needs and technology ensuring that our HCM Helpdesk offering is optimally configured implemented and supported.
• Your expertise will drive business process improvements and enhance the overall employee experience contributing directly to organizational success.

Detailed Responsibilities

• Lead and participate in the implementation configuration and support of Oracle Fusion Cloud HCM with a strong emphasis on the HCM Helpdesk module.
• Partner with business stakeholders to gather requirements analyze processes and translate business needs into functional and technical solutions.
• Customize and optimize HCM Helpdesk workflows case management and service request handling.
• Provide hands-on technical and functional support troubleshooting issues and resolving incidents related to Oracle HCM Helpdesk.
• Develop and maintain comprehensive documentation including functional specifications configuration guides and user manuals.
• Collaborate with cross-functional teams including HR IT and external vendors to ensure seamless solution delivery.
• Conduct end-user training sessions and provide post-implementation support.
• Stay updated on Oracle Fusion platform enhancements and industry best practices to recommend continuous improvements.
• Ensure compliance with organizational policies data privacy regulations and quality standards.

Skill Requirements

• Bachelors degree in computer science Information Systems Human Resources or a related field.
• 8 years of experience as a Tech/Functional Consultant in Oracle Fusion Cloud HCM with a proven track record in implementing and supporting the HCM Helpdesk module.
• Strong understanding of HCM business processes and HR service delivery models.
• Proficiency in Oracle Cloud configurations integrations and reporting tools.
• Excellent analytical problem-solving and communication skills.
• Experience with requirement gathering process mapping and solution documentation.
• Ability to work onsite at the PA office as required.

Other Requirements (Optional)

• Oracle HCM Cloud certification(s) preferred.
• Experience working with multinational clients and cross-cultural teams.
• Familiarity with other Oracle HCM modules (e.g. Core HR Talent Management) is an advantage.
• Exposure to Agile or other project delivery methodologies.
• Demonstrated ability to manage multiple priorities and deliver to tight deadlines.

Thanks & Regards

Team Lead

Mahesh Kumar

Direct No:

Yochana Solutions INC

Windsor Ontario- Canada

Farmington hills MIUSA

USA CANADA I Mexico INDIA

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