Technical Curriculum Developer Instructional Designer Pan India Remote
Job Summary
What You Will Do
- Be part of a content and curriculum design team focused on delivering high-quality Instructor-Led Training (ILT) and eLearning courseware.
- Participate in content analysis design and development of learning solutions aligned with new product releases.
- Create clear concise learning content including chapter narratives real-world examples use cases and guided lab exercises.
- Update course materials and simulators based on latest product releases in collaboration with lead curriculum developers and SMEs.
- Perform quality assurance (QA) lab testing and validation of training content and simulators.
- Identify document and communicate testing issues or defects to relevant stakeholders.
- Revise and enhance content including screenshots diagrams formatting and branding updates.
- Compile training materials (MS Word/PPT) into final deliverables such as PDFs.
- Manage LMS/LXP activities including course metadata lifecycle and administration.
- Incorporate QA feedback related to writing style grammar accessibility and branding standards.
- Use internal tools/LLMs to generate summaries perform quality checks and analyze learner feedback.
- Test hands-on lab activities in sandbox environments and improve learner experience.
- Triage and resolve learner-reported content issues.
- Support migration of legacy content to modern tools and formats.
- Develop assessments knowledge checks and interactive learning components.
- Assist with video content editing (basic post-production tasks).
- Support lab environments by setting up ServiceNow data packages for releases.
- Collaborate with cross-functional teams SMEs instructors and stakeholders.
- Assist in project management activities like scheduling reporting and tracking deliverables.
- Analyze course survey data and share insights with stakeholders.
- 3 6 years of experience in instructional design eLearning or technical training.
- Hands-on experience with ServiceNow implementation (preferred).
- Strong written and verbal communication skills.
- Ability to work in a fast-paced dynamic environment with shifting priorities.
- Basic understanding of web technologies (HTML CSS JavaScript).
- Experience with Agile or rapid development methodologies.
- Proficiency in MS Office (Word Excel PowerPoint).
- Experience with eLearning tools such as Articulate 360 Captivate Camtasia SnagIt or ScreenFlow.
- Strong attention to detail QA mindset and ability to meet deadlines.
- Good presentation and stakeholder management skills.
- Willingness to work in India night shift and align with US hours when required.
- Experience with multimedia graphics templates and instructional design frameworks.
- Exposure to LMS/LXP platforms and course lifecycle management.
- Ability to leverage AI/LLM tools for content creation and analysis.