USA Service Technician

1st shift - Mon-Fri 6am-2:30pm
Pay Rate is $18.50/hr

SUMMARY
Service Technicians contribute to our mission of saving and sustaining lives by working as a part of a
team on the service line to perform either the repair and/or electrical mechanical testing on in-home
dialysis machines and infusion pumps. Ensuring the highest quality individuals follow documented
standard work instructions and document findings into the system of record. Individuals may also assist
other areas of the value stream such as shipment preparation repair or testing as needed.
ESSENTIAL ROLES AND RESPONSIBILITIES
Adheres to all environmental health and safety SOP s equipment policies and procedures
including any department specific requirements.
Maintains a mindset that all accidents can be prevented and works pro-actively to achieve zero
harm in the workplace.
Follows defined Quality Management Systems all applicable procedures reviews maintenance
records and completes all documentation as required.
Maintains a continuous flow of the servicing line and works independently and as a part of a team
to achieve process yield results.
Uses good judgement from the established procedures and device readings to continue through
the service or testing process and escalates as needed.
Rotates into other areas such as assembly repair shipment preparation spare parts and test
operations as needed.
May train employees on an as needed basis.
May perform inspection duties as required per required procedures.
Performs other duties as assigned.
Depending on the rotation of roles additionally:
Uses of a variety of hand and power tools and aids (ex. tube cutter crimp machine pallet jack
etc.) to assemble and disassemble medical devices.
January 2023
OPI-Technical Services-Depot Technical Services
Supv II Technical Services
311-316 Vantive - GTS - Renal Care PD
HNE
FL060V - VAN Largo -th Ave North
REVISION DATE
JOB PROFILE
BUSINESS SUB-BUSINESS
PAY GROUP
LOCATION
REPORTS TO
Page 2 of 3
Job Description
Technical Services
VANTIVE CONFIDENTIAL INTERNAL USE ONLY
Uses machinery equipment and test aids to conduct a variety of tests measure devices and
calculate data to verify adherence to ensure the unit functions within provided specifications.
May performs scheduled calibration of test stations and equipment to ensure proper functionality.
May assemble boxes and packaging material.
May package medical devices and transports pallet of finished goods for outgoing shipment.
May receive incoming product use chemical solutions to disinfect and sanitize devices
production equipment or the immediate work environment (i.e. diluted bleach solution hydrogen
peroxide alcohol wipes etc.).
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty
satisfactorily.
Good verbal and written communication skills and ability to follow work instructions is required.
Ability to work well together and independently and as a part of a team with minimal supervision.
Proficient computer skills required to enter data navigate and routinely toggle between various
application systems.
Ability to perform basic math is required.
A basic level of proficiency with various hardware and assembly tools (ex: screwdriver pliers) is
preferred but not required.
Basic knowledge of various testing tools such as digital multimeters oscilloscopes hipot tester
pressure gauges is helpful.
Must be able to wear applicable personal protective equipment (PPE) in designated areas as
required including safety glasses at all times.
Ability to sit and stand for long periods of time with frequent walking stooping reaching grasping
and using fine & gross motor manipulation.
Depending on rotation of roles must be able to lift up to 30lbs and if working in shipment
preparation up to 42lbs and use material handling equipment (ex. pallet jack or walkie stacker).
Depending on rotation of roles ability to regularly work with cleaning and sanitizing solutions such
as diluted bleach.
Depending on rotation of roles ability to occasionally handle medical devices that have come in
contact with bodily fluid and or insects.
Ability to work overtime as needed.

EXPERIENCE AND EDUCATION
High School diploma or GED required
Previous electrical mechanical assembly repair OR testing experience is preferred but not
required