.NET Support FTE

Pune - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

About Us

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs risks and inefficiencies of managing their physical and digital data. The companys solutions enable customers to protect and better use their information regardless of its format location or lifecycle stageso they can optimize their business and ensure proper recovery compliance and discovery. Founded in 1951 Iron Mountain manages billions of information assets including business records electronic files medical data emails and more for organizations around the world.

Visit for more information.

Job Summary

Document Management System (DMS) Support engineer role is positioned to offer IT technical support services on IT systems enabling Document Capture and document delivery services at Iron Mountain across Global site. DMS support Engineer engages with Scan operations staff across sites to diagnose detect and fix DMS Systems technical issues restoring IT systems to Steady state operations.

Key Areas of Responsibility

Be responsible for monitoring and troubleshooting Kofax DSP E2E reporting and applications based on SQL server deployed on Windows Server IIS.

Work on incidents requests and problem tickets

Manage production deployments

Manage major incidents

Monitor Jobs and remediate any failures

Communicate and coordinate issue status effectively with

About UsIron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs risks and inefficiencies of managing their physical and digital data. The companys solutions enable customers to protect and better use their information regardless of its ...