Customer Service Associate
Petersburg, VA - USA
Job Summary
We are seeking motivated individuals to provide customer service support as independent this role you will serve as the first point of contact for customers handling inquiries resolving issues and delivering a positive customer experience. Please note this opportunity does not offer immigration sponsorship; therefore applicants must be authorized to work in the United States to qualify.
Employment Type: Contract 1099
Location: Remote (U.S. Eligible States Only)
Applicants must reside in one of the following states:
AL AK AZ AR DE FL GA HI ID IN IA KS KY LA ME MI MS MO MT NE NV NH NM ND OH OK RI SC SD TN TX UT VA WV WY.
Next training classes start: 04/23 04/27 & 04/29. Subject to qualification & availability.
Tasks
- Respond to customer inquiries via phone email or chat
- Resolve issues with professionalism empathy and efficiency
- Provide accurate product and service information
- Document interactions and maintain detailed records
- Escalate complex issues when necessary
- Follow up to ensure customer satisfaction
Requirements
- High school diploma or equivalent.
- Proven experience in a customer service role preferably in a similar industry.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to handle stressful situations and remain calm under pressure.
- Proficiency with customer service software and tools.
- Strong organizational skills and the ability to multitask.
- A positive attitude and a genuine desire to help customers.
Who This Opportunity is For
- Recent high school graduates (18) exploring their first professional work experience
- Adults with a high school diploma actively seeking employment opportunities
- College students (18) looking for flexible skills-based remote work opportunities
- Aspire Entrepreneurs (18) seeking real-world experience and the chance to operate as their own boss.
Benefits
- Paid training
- Work from home
- Set your own schedule based on client availability
- No commute or office requirements
- Access to opportunities with well-known brands
- Gain valuable customer service experience
How It Works
- Apply: Submit your application via Jobsoid. Apply Now!
- Consent: Qualified applicants will receive a email to consent and continue the process.
- Complete Readiness Assessment: Confirm your basic qualifications.
- Create Your Profile: Set up your Arise account.
- Arise Assessment: Determine eligibility for client programs.
- Select a Client Program: Choose a program that fits you.
- Complete Certification Training: Finish required training.
- Begin Servicing: Start working and earning.
About Company
Arise with Us is a staffing agency that connects independent contractors with remote 1099 opportunities providing the flexibility and freedom to work on your own terms. We believe in empowering individuals to take control of their careers while maintaining a healthy work-life balance. ... View more