Automotive BDC Service Representative
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Job Location:
Monthly Salary:
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
As a Service BDC Representative you areresponsible for making service appointments for customers and is the frontline of communication in a customers service experience. A successful candidates will have ability to multi-task be a team player and have a pleasant personality. If you are a customer service professional looking to further your career with an established and respected automotive organization then please apply
Benefits
- 401KPlan
- Medical and Dental
- PTO
- Flexible work schedule
Responsibilities
- Oversee incoming leads for service department
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
- Maintain high scores for the manufacturers customer satisfaction index (CSI)
- Direct customers to product information resources including those available on the internet
- Check email frequently and respond to inquiries immediately
REQUIREMENTS:
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. We are committed to providing a safe drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid drivers license and have a satisfactory driving record.
Required Experience:
Unclear Seniority
About Company
Looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Mazda &...
