Manager Communication and Culture

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Purpose:

To supervise a team of professionals providing communications services in a business unit in support of a vice president department director(s) global business process owner(s) and/or strategic initiative(s)/project(s). The role also plays a key part in shaping reinforcing and sustaining a strong organizational culture by promoting Caterpillars values leadership behaviors and cultural priorities through effective communication. May include high-level tactical communications support.

Job Duties:

• Positions reporting directly to this position: Communications Coordinator. Plan schedule monitor and review work of subordinates.

• Develop and execute strategy and culture promotion framework for CCMC & CRDC Wuxi through diverse communication channels and tools.
• Provides leadership direction and coaching to less experienced communications representatives. Leads the development and implementation of communication strategies and actions designed to meet customer needs while reinforcing organizational culture and leadership expectations. The incumbent is knowledgeable about company processes systems and methodologies. Challenges which can involve a high degree of risk include exceeding expectations in delivering results considering alternative courses of action and making timely decisions.
• The position spans a variety of areas of functional specialization within the communications function working on multiple communications activities both internally and/or externally including culture engagement and change-related initiatives.
• The incumbent performs active consulting functions with one or more of the following: vice presidents department directors business process owners and other groups to support business alignment culture engagement and effective change communication.
• Communication vehicles utilized may include newsletters Websites WeChat official account posters displays educational materials videos brochures presentations employee meetings special events news conferences cascades etc. The incumbent must have the ability to manage multiple complexes high profile assignments under tight deadlines.
• Typical internal customers include various contacts throughout Caterpillar facilities (CCMC & CRDC Wuxi). External contacts include business media and vendors. The position is challenged to carefully evaluate problems and review possible solutions before selecting one option. Problems may be complex and can require the incumbent to develop solutions. The incumbent sets priorities and establishes a work plan in order to complete broadly defined assignments and achieve desired results. Impacts key quality goals including Customer Satisfaction Continuous Improvement Timeliness Accuracy Efficiency Cost Savings Office Certification etc.
• Limited travel required (less than 5% of working time).

Qualifications:

• Good knowledge of Caterpillars business policies practices and procedures.
• A university degree or above in communications or a related field or equivalent experience.
• Five or more years of job-related experience are typically required including a variety of cross-functional experience.
• The ability to maintain confidentiality strong writing skills and experience and excellent interpersonal skills are required to develop a cooperative work relationship with others inside and outside of the department.
• Demonstrated experience supporting organizational culture employee engagement or change initiatives through effective communication.
• Ability to model and promote a positive inclusive and values-based culture through daily interactions and leadership behaviors.
• Related Employee Resources Group leadership (employee community & clubs etc.) experience will be preferred.
• Experience in leading teams with the ability to motivate and guide team members to work efficiently and achieve shared objectives.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply Join our Talent Community.