Global Physical Security Technical Writer

Responsibilities:

Standards Policies & Procedures:

• Draft edit format and maintain security policies procedures standards playbooks templates job aids and related operating documentation.
• Translate operational workflows governance expectations and subject matter expert input into clear structured and user-friendly written content.
• Support the development and maintenance of global security data policies and procedures in alignment with departmental expectations and established standards.
• Review and revise documentation to improve clarity consistency usability and alignment with current business and operating requirements.
• Help standardize language formatting versioning and document structure across security materials.
• Identify documentation gaps outdated materials or inconsistencies and support remediation through updates and coordination with stakeholders.
• Support development of new documentation tied to process improvements operating changes security initiatives and program needs.

Assurance Governance & Compliance Support:

• Support governance and assurance activities related to security standards documentation and reporting requirements.
• Monitor adherence to established policies procedures and best practices and escalate gaps or inconsistencies through appropriate channels.
• Maintain documentation inventories review schedules approval tracking version histories and related governance records.
• Support preparation of audit documentation evidence packages compliance trackers and related assurance materials.
• Help track follow-up actions remediation items and documentation updates associated with audits reviews or governance activities.
• Maintain organized accessible and audit-ready records that support compliance control discipline and operational accountability.
• Assist with policy adoption tracking review completion status and related governance follow-through.

Stakeholder Engagement & Communication:

• Work closely with Global Physical Security Data Center Operations Compliance EHS Legal Human Resources Global Service Desk Technology and other stakeholders to gather input and validate documentation content.
• Prepare clear concise reports updates presentations and supporting materials for leadership governance forums audits and stakeholder discussions.
• Respond to stakeholder inquiries related to documentation standards reporting inputs and governance materials in a timely and professional manner.
• Coordinate follow-ups meetings review cycles and cross-functional input needed to complete documentation and assurance deliverables.
• Support a disciplined and collaborative working model that reinforces clear ownership responsive communication and measurable follow-through.

Qualifications:

• 24 years of experience in technical writing documentation governance policy/procedure development compliance support audit support reporting support or a related field.
• Experience drafting editing organizing or maintaining policies procedures standards playbooks job aids or other operational documentation.
• Strong writing editing formatting and document quality skills with the ability to make complex information clear and usable.
• Ability to translate subject matter expert input into accurate structured and easy-to-follow written content.
• Strong organization version control and follow-up discipline across multiple documentation and governance priorities.
• Strong communication and stakeholder coordination skills.
• Experience supporting document governance audit preparation compliance tracking or assurance-related activities is preferred.
• Familiarity with security operations physical security data center operations critical environments or related operational settings is preferred.
• Experience working with document repositories collaboration platforms trackers and reporting or workflow tools is preferred.
• Occasional travel may be required up to 15% based on business needs.

Education / Certifications:

• Bachelors degree in English Communications Technical Writing Business Criminal Justice Security Management Information Systems Emergency Management or a related field or equivalent practical experience.
• Relevant experience in technical writing policy development military law enforcement compliance or operational documentation may be considered in lieu of a degree where appropriate.
• Certifications related to technical writing governance compliance security or project coordination are a plus but not required.

Benefits:

• Option to work remotely on Mondays and Fridays
• Comprehensive health dental and vision insurance plans life and disability insurance access to mental health resources and employee assistance program
• Competitive pay performance bonus 401(k) retirement plan with company match
• Generous paid time off and holidays parental leave

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne or to submit a resume.