Domain Architect - Sales & Marketing Platforms (Telecom / BSS)

Job Summary

We are seeking an experienced Domain Architect to lead the design and evolution of Sales and Marketing platforms within a telecom (MSO) environment.

The ideal candidate will have strong expertise in BSS systems enterprise architecture and cloud-native technologies with the ability to align technical solutions with business goals across customer-facing platforms.

Key Responsibilities

Architecture Leadership

• Define and evolve end-to-end architecture for Sales & Marketing systems
• Establish architecture standards principles and best practices
• Align domain architecture with enterprise architecture strategy

Solution Design & Domain Expertise

• Develop deep understanding of:
  • Sales & Marketing workflows
  • Customer lifecycle journeys (B2C / B2B)
• Design solutions that:
  • Minimize duplication
  • Maximize reuse of existing platforms
• Guide teams on extending vs building new capabilities

Cloud & Modern Architecture

• Design cloud-native distributed systems
• Promote:
  • API-first architecture
  • Event-driven systems
• Ensure scalability performance and security

Technical Strategy & Roadmap

• Translate business strategies into:
  • Architecture roadmaps
  • Technology solutions
• Evaluate new tools and technologies through:
  • PoCs
  • Design exploration
• Balance innovation with cost and maintainability

Collaboration & Stakeholder Management

• Partner with:
  • Product managers
  • Engineering teams
  • Business stakeholders
• Act as a trusted technical advisor
• Collaborate with enterprise and solution architects

Delivery & Governance

• Ensure solutions meet:
  • Performance
  • Reliability
  • Security standards
• Support teams in:
  • Design decisions
  • Implementation guidance

Required Skills

Core Skills

• 12-14 years of experience in:
  • Architecture / Design / Development
• Strong experience in:
  • Telecom (MSO) / BSS systems
  • Enterprise solution architecture

Technical Skills

• Expertise in:
  • Cloud-native architecture (AWS/Azure/GCP)
  • Microservices architecture
  • API-led architecture
  • Event-driven systems

Domain Skills

• Experience with:
  • Sales & Marketing platforms
  • CRM / Customer-facing systems
  • Customer lifecycle management

Architecture & Design

• Experience designing:
  • Large-scale distributed systems
• Ability to:
  • Evaluate architectural trade-offs
  • Align technical solutions with business needs

Preferred Skills

• Experience in:
  • Telecom BSS/OSS ecosystems
  • Customer engagement platforms
• Strong knowledge of:
  • CRM tools
  • Digital customer platforms

Experience Required

• 12-14 years of experience in IT
• At least 4 years in Telecom / MSO domain
• Proven experience in architecture roles