Case Manager
Orange County, NC - USA
Job Summary
About Us
Park Dietz & Associates (PD&A)is a leading forensic consulting firm that supports litigators at top law firms and government agencies across the U.S. We connect attorneys with world-class experts across disciplines to provide case evaluation testimony and strategic insight in matters ranging from catastrophic injury and wrongful death to criminal cases and complex multi-plaintiff litigation.
Founded over 30 years ago by a nationally recognized forensic psychiatrist PD&A has built a reputation for beingretainedon complex and high-profile cases such astheattempted assassination of President Reagan andthe case ofJeffrey Dahmer. Our team works closely with prominent experts and attorneys on sophisticated legal matters offering a unique opportunity to gain exposure to challenging work and develop meaningful client relationships.
To learn more please visit: the opportunity
At PD&A the Case Managerwillhelp coordinate expert engagements frominitialintake through retention. You will work directly with PD&A experts and leading law firms to ensure cases progress efficiently and client needs are met.
The role offers exposure to sophisticated legal work nationally recognized experts and meaningful opportunities for growth. This is a full-time position based in Orange County CA.
Key responsibilities include:
- Serve as primary point of contact for clients managing matter intake & ongoing communication
- Review intakes complaints and supporting materials to understand case needs
- Identifyand match the most qualified experts for each engagement
- Coordinate expert outreach availability and retention process
- Draft and manage engagement letters with clients including negotiating key terms
- Maintainaccuraterecords and case data within internal systems
- Provide a high-touch client experience through thoughtfultimely and thorough communication
- Proactively address issues and ensure engagements progress smoothly
- Work closely with Accounting/Finance and leadership to support active matters
- Supportadditionalprojects and operational initiatives as the firm grows
About You
Youare a problem solver andthrive in an environment where youcan deliver a great clientexperience andare excited about the opportunity to work in a role thatutilizesyour strong attention to detail projectmanagement and incredible communication skills.
Required Experience:
Manager
About Company
Fill in the gaps you need to build a strong, effective team. HR and Recruiting Services designed and priced for small-mid sized businesses, non-profits, and municipalities.