Automotive Service Advisor Kansas City
Merriam, KS - USA
Job Summary
Overview
Group 1 Automotive is a fast-growing leader in automotive retail and is seeking qualified Automotive Service Advisors to join our teams at our multiple locations in KS including Shawnee Mission Kia and Baron BMW/Mini
In addition to competitive pay we offer our associates the following benefits
- A Great Working Environment
- Salary plus commission
- A Structured Self-Paced Career Path Leading to Management Opportunities
- Pinnacle Awards Program
- Health Dental & Vision Insurance
- Life & Disability Insurance
- 401(k) with Company Match
- Paid Time off
- Employee Vehicle Purchase Program
- Employee Stock Purchase Plan
Group 1 Automotive a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment great benefits and ongoing training and support. If you are in alignment with our values of integrity transparency professionalism teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!
*All applicants must pass pre-employment testing to include: background checks MVR and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify
Responsibilities
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders withaccuratecost and time estimates
- Communicate with technicians and parts team to guaranteetimelyservice completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge toassistwith service needs and warranty information
Qualifications
- Valid drivers license and acceptable driving record
- High school diploma or equivalent required; additional automotive training or certifications are a plus
- Prior experience as an Automotive Service Advisor Service Writer or in a customer-facing role within a dealership or automotive service environment preferred
- Strong knowledge of automotive maintenance repair processes and vehicle systems
- Excellent customer service and communication skills with the ability to explain technical information in a clear professional manner
- Proven ability to upsell recommended maintenance and repairs based on vehicle needs
- Strong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environment
- Proficiency with dealership management systems (such as CDK Reynolds & Reynolds or similar) and basic computer skills
- Ability to work collaboratively with technicians parts staff and management
Required Experience:
Unclear Seniority
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.