MCS Cloud Industry Lead Life Sciences

MCS Cloud Industry Lead - Life Sciences - Hybrid Marlow London or Glasgow UK

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About the job

TheManaged Cloud Services Life Sciences Offering teamis looking for aCloud Industry Lead toprovide industry and technical expertise for our Life Sciences customer engagements running in our teamis rapidly expanding and you will have opportunities to collaborate with customers and colleagues across SAS to deliver outstanding service and ensure regulatory compliance for our life science cloud environments.

As a Cloud Industry Lead you will:

• Providesindustry and solutionexpertiseto support implementation of SAS Cloud solutions across the customer lifecycle (from contract signature through ongoing operations)
• Conductsrequirements gathering workshops data discovery analysisreportingand presentation/demo sessions for customers to drive adoption of newplatformssolutionand expansion of the SAS Cloud footprint.
• Ensurescustomer environments adhere to industry regulations SAS standards and best practices.
• Implementsbusiness/industryrequirements to improve system stabilitymonitoringawarenessandtodecrease operational burden to ensure a positive customer experience.
• Works across internal and external teams to resolve risks address obstacles and ensure all applicable security policies and processes are followed to support the organizations secure software development goals.
• Embrace curiosity passion authenticity and accountability. These are our values and influence everything we do.

Required qualifications

• 5 years of industry and/or technical experience including:
  • 2 years of experience in clinical trial analysis consulting systems support customer support or training for enterprise class software.
  • 2 years of experience with SAS Java and/or Python programming for supporting enterprise class applications.
• Bachelors Degree preferably in Business Management Information Systems or related discipline.
• Experience with Life Sciences industry and clinical trial analysis to support Cloud customers.
• Proof of right to work in UK is required to be considered for the role
• Equivalent combination of related education training and experience may be considered in place of the above qualifications.

Additional competencies knowledge and skills

• Business Savvy - Demonstrates a keen understanding of basic business operations and the organizational levers (systems processes departments functions) that drive profitable growth; draws from personal experience to quickly evaluate business plans and processes to identify data or recommendations that need further investigation.
• Customer Focused- Ensuring that the internal or external customers perspective is a driving force behind strategic priorities business decisions organizational processes and individual activities; crafting and implementing service practices that meet customers and own organizations needs; promoting and operationalizing customer service as a value.
• Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
• Familiarity with cloud-based platforms like MS Azure AWS or GCP
• Ability to understand and translate complex technical and business information to internal/external audiences.
• Knowledge of software validation qualification and acceptance testingpractices within regulated environments.

You are welcome here.

At SAS its not about fitting into our culture its about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information:

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