SVP, Technology and Enterprise Systems

Senior Vice President Technology and Enterprise Systems

Position Overview

The Senior Vice President Technology and Enterprise Systems is responsible for the oversight security provisioning and performance of Avenue5s enterprise technology environment. This role ensures that enterprise systems software platforms and end-user technology are secure well-governed and structured to support continued growth and operational excellence.

This leader maintains a comprehensive view of the technology ecosystem across Avenue5 including enterprise software such as Microsoft 365 and Adobe cloud infrastructure file systems property management technologies identity and access management and end-user hardware. This role is accountable for governance security integration provisioning and operational reliability across the enterprise.

This role partners across all departments to ensure technology is deployed consistently suppliers are effectively managed and systems support both operational execution and client expectations.

Key Responsibilities and Objectives

Enterprise Technology Strategy and Transformation

Define and execute a technology roadmap aligned with business priorities

Align enterprise platforms into a cohesive scalable ecosystem

Establish architectural standards and governance

Balance speed cost and long-term sustainability

Technology Operations Software and Hardware Management

Oversee enterprise software including Microsoft 365 Adobe and cloud platforms

Manage file systems data storage and collaboration tools

Oversee hardware lifecycle including procurement provisioning and support

Own access controls provisioning and lifecycle management

Lead and oversee the companys help desk function including the team responsible for end-user support ensuring high-quality service responsiveness and operational efficiency

Cybersecurity and Governance

Lead a security-first operating model

Oversee monitoring vulnerability management and incident response

Maintain governance and compliance frameworks

Ensure supplier and internal accountability for controls and risk

Cross-Functional Partnership and Enablement

Partner with Avenue5 departments to ensure technology is consistently evaluated approved and deployed in alignment with enterprise standards eliminating siloed decision-making and promoting solutions that support multiple functions

Guide system selection and implementation

Support business-led technology initiatives

Ensure enterprise alignment while supporting departmental needs

Supplier Management Procurement and Standards

Lead supplier selection procurement and contract negotiations

Ensure contracts define performance and security expectations

Hold suppliers accountable to service levels and outcomes

Prevent duplication and unnecessary complexity

Infrastructure and Workplace Experience

Advance cloud-first architecture

Improve secure access and endpoint management

Deliver reliable and intuitive workplace technology

Leadership and Team Development

Lead teams across infrastructure security and support

Set accountability and performance standards

Build a culture of ownership and responsiveness

Qualifications

12 plus years of leadership experience in enterprise technology

Experience in multi-site environments preferred

Strong knowledge of Microsoft platforms and enterprise systems

Experience managing software and hardware environments

Proven ability to bring structure to complex environments

Strong executive communication and leadership skills

Experience in the multifamily industry and familiarity with platforms such as Yardi RealPage and Salesforce is preferred but not required

What Success Looks Like

Technology is scalable secure and aligned to the business

Systems operate cohesively with reduced fragmentation

Users have reliable access to tools and devices

Security and compliance are embedded in operations

Technology enables business performance

The Avenue5 Way

At Avenue5 we are all in on delivering results. We prioritize people and partnerships focus on solutions and hold ourselves accountable to performance. This role ensures our technology environment reflects those same standards.