Lead Network Engineer

The Broad IT Services (BITS) group believes exceptional people produce exceptional products and services. We are committed to building the best team we can in service of the Institutes mission of Accelerating the Understanding and Treatment of Disease. Our team of highly accomplished technical experts work with 1000s of Broad researchers to create scale and run a wide range of technology solutions. We are always looking for committed mission-driven individuals to bring new viewpoints experiences and creativity to the team. We are seeking driven candidates who are motivated to learn new technologies and are willing to take on challenges with enthusiasm.

OVERALL RESPONSIBILITY

Support the planning building and operations of Broads internal network infrastructure data centers and network services. Participate in the planning design implementation and maintenance of network hardware software and systems solutions across multiple platforms to support IT requirements including planning and monitoring of space and power within the Broad data centers.

CHARACTERISTIC DUTIES

• Participate in the design configuration installationtesting and operations of all network and data center hardware & network services.

• Perform network monitoring for utilization and issues using existing and new monitoring tools ( Panorama Solarwinds Juniper Mist etc) and monitor for network intrusions.

• Applies advanced expertise and exercises considerable latitude to determine objectives and to develop effective solutions to guide the successful completion of complex assignments under limited supervision.

• Act as a subject matter expert with a strong reputation of networking expertise for both developing employees and employees in other disciplines across the department

• Diagnose infrastructure failures and resolve problems

• Create and maintain documentation of data center components infrastructure design and technical procedures

• Fulfill networking related service requests (ServiceNow Tickets) from users & fellow IT personnel

• Evaluate and test new network technologies and plan for their use

• Share on-call support for nights and weekends with other members of the IT Department

• Project management of medium and large sized projects including but not limited to a major consolidation of our data center space as assigned by team leadership

• Perform other duties as assigned

QUALIFICATIONS

• 10 years of IT experience with 7 years in the networking field. Candidates with 5 years specifically in a research / lab network environment may also apply.

• Expert level understanding of routing switching WAN LAN VPN firewalls and other internet working technologies in a large multi-site environment.

• Experience with BGP and EVPN-VXLAN is a must.

• Knowledge of data center electrical standards and related calculations cooling and air handling

• Experience with racking & unracking equipment patching cable management & power in a data center environment

• Critical thinking and independent problem solving skills including the ability to troubleshoot issues independently and to be resourceful in finding documentation and information needed to resolve issues

• Significant experience with Juniper Palo Alto Solarwinds and Cisco

• Basic knowledge of automation tools such as Ansible Git Puppet Chef etc

• Knowledge equivalent to CCNP or greater - certificates are not required

• Working knowledge of at least 1 scripting language ( Python and Bash preferred )

• Working knowledge of common desktop operating systems including Windows Macintosh and Linux

• Interpersonal skills to effectively communicate with cross functional teams including both technical and non-technical personnel

• Prior experience in a rotating on-call & ticketing environment. Ability to work independently during off-hours as needed.

• Ability to climb and work on a ladder up to 4

• Ability to lift and carry up to 40 lbs

PREFERRED SKILLS/EXPERIENCES

• Bachelors degree in computer science or a related field

• Prior experience with public cloud operations