Travel Desk Executive

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Key Responsibilities

1. Transport Operations (Business Travel & Ad-hoc)

• Plan schedule book & manage daily business travel transportation PAN India Rent A Car & Ad-hoc transport requirements of Associates Leaders & CXOs of the company.

• Ensure timely dispatch and delivery of services by respective transport vendors in each city (Bangalore Hyderabad & Gurgaon)

• Laise between travel desk transport vendor and traveler and maintain effective communication of arrangements as per existing process and policy.

• International & Domestic Traveler information to be communicated efficiently to relevant city stakeholders for effective on-site arrangements.

2. Vehicle & Fleet Management

• Maintain and monitor fleet records of dispatched vehicles service schedules trip sheets & logs as well as monthly company MIS

• Coordinate with service providers for pre-check of vehicle condition and periodic vehicle audits.

• Ensure adherence to vehicle condition safety standards and regulatory compliance as a pre-check prior vehicles dispatched.

3. Vendor & Driver Coordination

• Liaise with transport vendors drivers and third-party logistics providers.

• Supervise driver performance etiquette and grooming

• Resolve transport-related issues and ensure SLA adherence.

4. Compliance & Documentation

• Maintain accurate records for trip sheets billing permits and statutory requirements.

• Ensure compliance with company policies regulations and safety norms.

• Prepare transport-related reports for management (daily/weekly/monthly).

• Conduct monthly KPI meetings with all vendors PAN India.

5. Cost Management

• Monitor transport expenses including rentals package rates tolls and vendor bills.

• Support in cost optimization initiatives dispatching and booking of vehicle by efficient rental rate slabs as per city pooling where required and planning schedules effectively.

6. Customer & Stakeholder Management

• Manage and maintain consistent cordial communication with Executive Assistants Senior management CXOs obtaining feedback and offering proactive support.

• Address transport-related queries and service requests from internal teams and stakeholders.

• Ensure high standards of service quality and operational efficiency.

Required Skills & Qualifications

• Bachelors degree in Transport logistics supply chain business administration or related field.

• 25 years of experience in transport/logistics operations (based on company requirement).

• Strong communication coordination and problem-solving skills.

• Proficient in MS Excel transport management systems (TMS) GPS tracking tools.

• Knowledge of local routes regulations and transport compliance norms.

Preferred Attributes

• Ability to work in a fast-paced operational environment.

• High attention to detail and strong organizational skills.

• Team player with a solution-oriented attitude.

• Flexible to work in shifts or extended hours when required.

Location:

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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