Head of Revenue Operations

About Float

Float is on a mission to simplify finance for Canadian businesses empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform Float enables businesses to streamline financial operations and optimize cash flow so they can focus on what matters most: growth.

As one of Canadas fastest growing companies and top-rated startups in 2024 and 2023 Float is customer-obsessed passionate and entrepreneurial with a team that includes leaders from Uber Shopify Top Hat TouchBistro Bill Stripe and Ada.

At Float everyone is an owner bringing their unique perspective to our team and product. Your voice is important and we take having a culture based on feedback seriously. We openly share our thoughts and differing opinions so we can continue to improve. We do our best to keep our decision-making decentralized so that all team members feel ownership in our success.

Our Product

Float is Canadas complete business finance platform combining modern financial services and software to help businesses spend save and grow. Trusted by 6000 Canadian companies Float provides high-limit corporate cards automated expense management next-day bill payments high-yield accounts and fast friendly supportall built in Canada for Canada. Float is backed by world-class venture and fintech investors including Growth Equity at Goldman Sachs Alternatives and OMERS Ventures partners behind our $70 million Series B raise.

Our team is a collection of ambitious collaborative and mission-driven people from all walks of life but with one goal: helping Canadian companies not just survive but thrive. And were looking for bold innovators to help shape the future of business finance in Canada.

AI Use in Our Hiring Process

We use technology including artificial intelligence (AI) to support parts of our hiring process. This may include AI-assisted scheduling and candidate communications and AI-generated interview notes guides or summaries to help our team focus on the conversation. All hiring decisions are made by our hiring team.

About The Role

Were looking for a Head of Revenue Operations that will be responsible for leading the systems processes and insights that support Floats revenue engine across Sales Marketing Customer Success and Finance.

This is a highly strategic and cross-functional role. You will partner closely with senior leadership to drive revenue planning forecasting and performance management. You will also be responsible for ensuring the business has the data infrastructure and operational processes required to support predictable and scalable growth.

What Youll Do

• Lead integrated revenue planning connecting company targets with actionable segment-level plans across SMB and mid-market to support predictable and achievable growth

• Build and maintain reporting frameworks that provide leadership with clear real-time visibility into key metrics including revenue performance TPV performance pipeline health CAC LTV conversion retention and expansion

• Design and optimize scalable revenue processes across the full customer lifecycle from lead routing and qualification through to close activation and customer success

• Translate complex usage-driven data into clear insights and recommendations including cohort performance payback periods and unit economics and communicate these effectively to leadership

• Own and evolve the revenue technology stack (CRM sales engagement BI enrichment attribution) ensuring strong data integrity effective tooling and high productivity across revenue teams

• Apply AI and modern tools thoughtfully to improve how we operate focusing on scalable repeatable solutions that drive meaningful efficiency and impact across go-to-market teams

• Support deal strategy and deal desk processes for complex or high-value opportunities across products and customer segments

• Advise on the design and the execution of incentive programs across revenue teams

• Build lead and develop the Revenue Operations team ensuring the function is structured to support growth operates efficiently and scales effectively with the business

About You

Heres what sets you up for success at Float:

• You Put Customers First Always. You care deeply about delivering meaningful value. Whether youre building internal systems or customer-facing features youre always thinking about how to make life better for our users.

• You Act Like an Owner. You take responsibility for outcomes step up to challenges and seek solutions proactivelydoing whats best for the business not just your role.

• You Think Big and Move Fast. Youre energized by building from 0 to 1. Youre not afraid to challenge the status quo experiment quickly and learn as you go.

• You Constantly Learn and Grow. Youre hungry to improve your craft and open to feedback. You bring a growth mindset to everything you do.

• You Raise the Bar. You care about doing things well and efficiently. You balance speed with rigor and always look for ways to improve how we work.

• You Win as a Team. Youre a generous collaborator who values communication context and shared wins. You lift others up and help make the team stronger.

In addition to living our values you bring:

• 710 years of experience in Revenue Operations Sales Operations or GTM Strategy with at least 3 years in a leadership role

• Experience and evidence of impact on leveraging AI in a modern consumption based business revenue strategy.

• Deep experience supporting SMB and mid-market sales motions ideally with high-velocity pipeline and shorter sales cycles

• Background in fintech SaaS or financial services strongly preferred experience with payments cards or banking products is a real plus

• Expert-level proficiency in CRM platforms (Salesforce or HubSpot) with hands-on experience building and maintaining complex workflows fields and reporting

• Strong command of BI tools (Looker Tableau Mode or similar) and comfort writing SQL or working closely with data/analytics teams

• Proven experience owning revenue forecasting and building models in high-growth environments

• Exceptional communicator you can translate complex data into clear narratives for executives and frontline teams alike

• You operate with a builders mindset: comfortable with ambiguity biased toward action and excited by the challenge of scaling GTM infrastructure at a growing company

Why You Should Join

• Work at one of Canadas fastest-growing fintech companies

• Make a real impact in a high-autonomy high-growth role

• Collaborate with an ambitious and supportive team

• Competitive compensation equity options and benefits

• Hybrid work model we are based in Toronto with in-office days for connection and collaboration

• Enjoy catered team lunches every Tuesday Wednesday and Thursday

• Bring your pup to our dog-friendly office

• Thrive in a high-trust high-performance culture where your work truly matters

In Short

At Float youll thrive if youre bold curious and eager to make a real impact. Were building something specialand having a lot of fun along the way. If youre excited to build grow and win together wed love to meet you.

Were committed to building a workplace thats welcoming and accessible for everyone. If you need any accommodations during the hiring process or once you join Float just let us know! You can reach out to Vic () and well work with you to make sure you have what you need to succeed.

Required Experience:

Director