Sales Support Executive

Were recruiting for a Sales Support Executive. Were offering a competitive base salary. 

A chance to join a collaborative customerfocused team supporting advisers and regional sales colleagues across our Retirement Income business. This role suits someone who enjoys building relationships solving problems and contributing to a highperforming sales environment.

What youll be doing:

• Supporting quote requests and inbound sales queries to meet agreed service levels and targets

• Building strong working relationships with regional sales teams and intermediary firms

• Completing followup activity such as quote chases discovery calls and onboarding firms to our digital application system

• Developing a detailed understanding of intermediary needs to help identify and maximise business opportunities

• Recording all quotes calls and interactions in Salesforce to provide insight into market activity

• Taking part in training workshops and product learning to maintain and grow your knowledge

• Supporting colleagues across the Retail division through knowledge sharing and upskilling

• Implementing Consumer Duty requirements by monitoring sales activity and escalating concerns

Who were looking for:

• Experience in telephonebased sales or customer support with the ability to influence decisions

• Confidence in presenting information clearly and engagingly

• Knowledge of the annuity or wider retirement income market or an interest in developing this

• Understanding of the intermediary advice process and how products support customer outcomes

• Ability to build rapport and maintain strong professional relationships

• Strong organisational skills and accuracy when managing multiple tasks

• A proactive approach to learning development and adapting to change

• RO1 or equivalent is helpful but not essential

Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer both for our own products and at a range of high street stores and online
• Were creating netzero carbon workplaces by 2030 by investing in our sustainable modern offices across the UK all designed to bring people together and elevate the inperson experience

Additional Information :

At L&G we believe its possible to generate positive returns today while helping to build a better future for all. 

If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can. 

It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose. 

Remote Work :

No

Employment Type :

Full-time