Senior Risk Advisor, Debit Card & Digital Payments

The Senior Risk Advisor Debit Card & Digital Payments provides risk advisory support for Vanguards payment capabilities including debit card programs realtime payments and digital payment models. This role partners closely with product operations technology legal compliance and thirdparty providers (e.g. card processors sponsor banks and networks) to ensure new payment capabilities are designed launched and scaled in a risksmart compliant and operationally resilient manner.

The role helps shape risk management strategy for transactional products influencing executivelevel decisionmaking through strategic risk assessments and close partnership with senior stakeholders. It provides operational risk expertise guidance oversight and assurance services to enterprise and divisional partners and supports the development and maintenance of divisional risk frameworks to enable effective risk identification mitigation and ongoing governance for payment and transactional products.

Core Responsibilities

• Provide risk guidance oversight and assurance services to enterprise and divisional partners based on Vanguards operational and strategic risk framework with a focus on transactional and paymentrelated risks. Ensures the development and implementation of effective divisional risk controls across card programs and digital payment capabilities.

• Lead and assist the business in the development implementation and management of longerterm risk management strategies aligned to new and evolving payment capabilities including nextgeneration payment rails and enabling technologies in accordance with department objectives and enterprise risk policies.

• Develop and maintain strong relationships with enterprise and divisional stakeholders to understand ongoing and evolving risk needs related to transactional products. Act as a trusted thought partner to the business balancing innovation customer experience and risk management.

• Ability to translate complex technical risk considerationsincluding payments operations fraud transaction monitoring and regulatory expectationsinto clear decisionoriented guidance for senior leaders.

• Lead and manage the efficiency and effectiveness of risk management within the business. Set measurable goals and evaluate opportunities to raise standards increase quality and strengthen overall risk management practices related to payment operations. Measure success in identifying assessing and managing paymentsrelated risk exposure and advise on prioritization of existing and emerging risks.

• Experience partnering with crossfunctional teams (product technology operations legal compliance) and thirdparty vendors to support the design launch and ongoing oversight of payment products in complex highly regulated environments.

• Demonstrated familiarity with payments ecosystems including debit card programs money movement realtime payments and digital payment models across issuer processor network and/or sponsor bank environments.

• Working knowledge of consumer protection payments and transactionrelated regulations (e.g. Reg E dispute handling error resolution fraud and scam management).

• Work with the business to mitigate risk and optimize process efficiency across debit card and digital payment operations. Apply deep industry and technical risk expertise to design effective controls spanning KYC transaction monitoring fraud and scam prevention dispute processes risk tolerances and limits. Provide consultative support as new products services processes and procedures are developed.

• Assess the design and effectiveness of existing controls supporting payment products and transaction flows leveraging industry best practices to recommend enhancements as needed. Apply enterprise risk management concepts consistently when evaluating and communicating paymentrelated risk exposures.

• Participate in special projects and perform other duties as assigned.

Qualifications

• Minimum of eight years related work experience in payments risk or digital payments with handson involvement in debit card programs and/or transactional product launches.

• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

• Strong understanding of debit card and payments ecosystems including issuer processor network and sponsor bank models and associated thirdparty risk considerations.

• Demonstrated experience providing risk advisory support across payments operations including fraud prevention transaction monitoring dispute handling and consumer protection.

• Proven ability to partner effectively with product technology operations legal and compliance teams to drive sound risk decisions in regulated environments.

• Ability to clearly communicate complex payments and risk topics to senior stakeholders and support execution through influence rather than authority.

• Graduate degree preferred.

• Relevant payments or risk certifications (e.g. NACHA) a plus.

Special Factors

Sponsorship

About Vanguard

At Vanguard we dont just have a missionwere on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.