QCT Analyst

Job Purpose

The role supports quality validation of field data collection activities to ensure high standards of data accuracy consistency and reliability. This includes validating quality alerts resolving exceptions and providing actionable quality insights to Field teams to continuously improve data collection performance.

Key Responsibilities

Quality Validation & Monitoring

• Validate quality alerts exceptions and anomalies related to field data collection
• Perform real-time validation actions and collaborate closely with Field teams
• Review dashboards and quality indicators to identify gaps and risks
• Ensure compliance with critical quality KPIs

Reporting & Insights

• Prepare and deliver quality insights reports according to defined frequencies
• Provide data-driven action points to Field teams (weekly/monthly)
• Proactively identify market and store-level trends impacting data quality

KPI Management & Continuous Improvement

• Lead action planning and resolution activities to improve KPI performance
• Identify root causes of recurring operational and quality issues
• Recommend improvements to quality alerts and contribute inputs for system upgrades

Field Team Collaboration & Support

• Guide and coach Field teams to improve data collection quality and performance
• Follow up on field visit queries and coordinate resolutions with Field teams
• Communicate effectively through virtual and face-to-face meetings
• Provide timely coaching to associates to enhance performance

Training & Knowledge Sharing

• Identify training needs to support continuous process and quality improvement
• Support team members in daily challenges demonstrating leadership and team-player behaviors
• Build engagement and motivation within the Field team

Role Requirements

Language & Communication

• Proficiency in English Kazakh and Russian (required)
• Strong communication skills with a problem-solving and troubleshooting mindset

Skills & Competencies

• Strong analytical and data interpretation skills
• Proficiency in collaboration tools (MS Office; Excel good working level)
• Ability to probe listen actively anticipate issues and recommend solutions
• Professional maturity and resilience in a dynamic fast-paced environment
• Ability to quickly understand new situations tasks and opportunities

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time