ServiceNow HRSD AI & Integration Developer (Contract)

Overview

Our client is a leading energy company seeking an experienced ServiceNow HRSD Developer to join their team on a 12-month contract. This role focuses on building intelligent scalable HR service solutions by combining ServiceNow HRSD development with cutting-edge agentic AI workflow orchestration and enterprise integrations. The ideal candidate will have 6-10 years of experience and a strong background in creating AI-assisted workflows to improve employee experience and HR operational efficiency.

This is an onsite position in Juno Beach FL offering the opportunity to work on innovative HR technology projects within a major enterprise environment.

Key Responsibilities

• Design and build AI-assisted and agentic workflows for HR service use cases including intelligent case routing guided resolution summarization and knowledge recommendations.
• Develop and configure ServiceNow HR Service Delivery (HRSD) modules including HR Case Management COEs Employee Center Knowledge Management and Workspaces.
• Build complex automations using Flow Designer reusable subflows and approval processes.
• Design and support enterprise integrations between ServiceNow and HR systems (HRIS IAM document/eSignature platforms) using IntegrationHub REST APIs and Transform Maps.
• Develop scoped applications using App Engine Studio including scripting data models and security controls.
• Collaborate with HR platform and integration teams to deliver secure reliable and scalable solutions.
• Participate in the full development lifecycle from requirements gathering to deployment and support.

Required Qualifications

• 6-10 years of overall IT experience with 3-7 years of hands-on ServiceNow development experience
• Proven experience with ServiceNow HRSD implementation and configuration
• Strong expertise in Flow Designer App Engine and ServiceNow scripting (Business Rules Client Scripts Script Includes)
• Demonstrated integration experience with enterprise HR systems using REST APIs IntegrationHub and Transform Maps
• Experience with AI/automation concepts and implementation within ServiceNow
• Ability to work onsite in Juno Beach FL for the duration of the contract
• Excellent problem-solving skills and ability to work in a collaborative team environment

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA) certification
• ServiceNow Certified Application Developer (CAD) certification
• ServiceNow HRSD Implementation certification
• Experience with agentic AI workflows or ServiceNows AI capabilities
• Background in HR technology or HRIS systems integration
• Experience in energy utilities or regulated industries

Contract Benefits

• Competitive hourly rate at $43/hour
• Long-term 12-month contract with potential for extension
• Opportunity to work with cutting-edge AI and automation technologies
• Experience with enterprise-scale ServiceNow implementation
• Professional development in a leading industry organization
• Standard business hours (8-5)

Application Process: Qualified candidates will be contacted for initial screening. Please ensure your resume highlights specific ServiceNow HRSD and integration experience.

This position requires onsite work in Juno Beach FL. No relocation assistance is provided for this contract role.