Automotive Service Advisor Bob Howard

In addition to competitive pay we offer our associates the following benefits:

• Health Dental Vision Life and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training provided equipment and advancement opportunities
• Market-leading pay based on experience plus bonuses
• Structured self-paced and paid training opportunities leading to manufacturer and Group 1 recognition
• Pinnacle Awards Program

Group 1 Automotive a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment great benefits and ongoing training and support. If you are in alignment with our values of integrity transparency professionalism teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!

*All applicants must pass pre-employment testing to include: background checks MVR and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders withaccuratecost and time estimates
• Communicate with technicians and parts team to guaranteetimelyservice completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge toassistwith service needs and warranty information

• Valid drivers license and acceptable driving recordHigh school diploma or equivalent required; additional automotive training or certifications are a plus
• Prior experience as an Automotive Service Advisor Service Writer or in a customer-facing role within a dealership or automotive service environment preferred
• Strong knowledge of automotive maintenance repair processes and vehicle systems
• Excellent customer service and communication skills with the ability to explain technical information in a clear professional manner
• Proven ability to upsell recommended maintenance and repairs based on vehicle needs
• Strong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environment
• Proficiency with dealership management systems (such as CDK Reynolds & Reynolds or similar) and basic computer skills
• Ability to work collaboratively with technicians parts staff and management