Sr. Systems Engineer (Internal Support)

Title: Sr. Systems Engineer (Internal Support)
Reports to: Internal Support Manager
Department: Internal Support
Location/Type: Ukraine - Remote
Type: Full Time

About Atlas Technica

Atlas Technicas mission is to shoulder IT management user support and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016 we have grown year over year through our uncompromising focus on service.

We value ownership execution growth intelligence and camaraderie. We are looking for people who share our core values thrive and contribute to this environment while putting the customer first. At Atlas Technica we offer a competitive salary comprehensive benefits and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

Position Overview

We are seeking a Sr. Internal Support (IS) Senior Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.

You will be working with the Atlas internal infrastructure team to support internal systems including Azure AVD Endpoint infrastructure Entra ID Intune MS Defender and Atlas VOIP system.

Responsibilities:

• Minimum 10 years of IT experience/administration
• Strong verbal and written communication skills
• Advanced PowerShell skills including scripting
• End User Support / Desktop Support: Windows 10/11 Microsoft Office desktop and mobile device troubleshooting
• Support of primarily Microsoft 365 stack (Exchange Online SharePoint Online Intune Entra ID)
• Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory Group Policy and Domain Controllers
• Support/use of ConnectWise Manage and ScreenConnect
• Experience in data and platform migrations; e.g. Email security migration VOIP migration on-prem/hybrid to cloud migrations
• Experience taking projects/deployments from proof-of-concept to production

Desirable Qualities:

• Experience working in an MSP environment
• Administration and use of RMM agents/tools
• Exposure to/ability to support workloads in Azure or AWS
• Experience with vendors such as Atlassian AFI Mimecast and 1Password
• Experience with Azure Virtual Desktop
• Experience with cybersecurity solutions such as Cavelo ThreatLocker and MS Defender

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin gender sexual orientation gender identity age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.