Head, NATO-wide Social Securities and Insurances
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Job Location:
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
1. SUMMARY
Within NATOs International Staff (IS) the NATO Human Resources (NHR) Office is comprised of five pillars: Talent Management; HR Services; NATO-wide HR Policy and Strategy Coordination; Organisational Design and Development and the HR Digital Services.
Within HR Services the incumbent is responsible for all matters pertaining to NATOs Social Securities and Insurances of varying nature for NATO and NATO-wide Agencies retirees and other NATO entities. The management of the NATO-wide Social Security Scheme includes health insurance life insurance disability coverage and wellbeing programmes and initiatives. The Head of the Unit will be required to undertake strategic planning and oversight to strengthen the efficiency sustainability and alignment of these functions with institutional objectives. The post holder will deputise for Head HR Services during their absence.
2. QUALIFICATIONS AND EXPERIENCE
The incumbent must:
possess a university degree or equivalent level of qualification in human resources business administration finance economics statistics or a related field;
have at least 7 years relevant experience in progressively responsible positions managing social security schemes and employee benefits insurances including in-depth expertise in the design funding administration and governance of such schemes/insurances;
have experience in supporting the development implementation and oversight of HR policies and change programmes;
have experience managing or leading teams;
possess the following minimum levels of NATOs official languages (English/French): V (Advanced) in one; IV (Upper-Intermediate) in the other.
The following would be considered an advantage:
a graduate degree (Masters or Ph.D.) in a related field;
experience in the interpretation of contracts personnel regulations or other similar legal texts;
experience in analysing financial statements social contributions calculations or insurance premium calculations.
3. MAIN ACCOUNTABILITIES
Project Management. Lead social security and insurances related projects. This includes benchmarking on the social security systems of other international authorities. Develop promote and articulate a forward-looking vision for programmes related to health insurance life insurance disability coverage and wellbeing initiatives ensuring they remain relevant sustainable and impactful for a growing and diverse workforce.
Expertise Development. Manage the contracts for the NATO-wide Social Security Scheme i.e. the NATO-wide Medical Group Insurance the Big Risks Insurance: death invalidity temporary incapacity. Manage the different insurance contracts and explore new insurance services. Ensure that insurance contracts are in line with NATO legal requirements. Verify and calculate NATO-wide yearly social contributions and insurance premiums and monitor operations. Provide expert advice to leadership management and staff. Lead the negotiation on insurance policy renewals. Make proposals to management to enhance the viability of the Group Insurance contract by identifying and negotiating opportunities for savings cost containment overseeing the implementation of remedial actions and responding to IBAN requests.
People Management. Create a motivating and effective workplace. Provide in-depth mentoring coaching and training opportunities and be available to offer guidance at critical moments. Ensure that all staff under their responsibility are clear on Organizational and NHR objectives and projects. Provide regular and fair feedback on performance. Supervise the teams of Insurances and the Medical Unit including the Medical Advisor who remains independent in their medical advice capacities.
Knowledge Management. Draft memoranda and office notices. Manage and contribute to the update of relevant reference guides procedures and assessments. Provide relevant financial inputs for audits expenses and incomes studies asset and liability analyses accounting and financial statements. Assist the Head HR Services in the preparation of yearly reports. Oversee the flow of information and the database for staff members on insurance related matters.
Perform any other related duty as assigned.
4. INTERRELATIONSHIPS
Reporting Line: The incumbent reports to the Head HR Services.
Interactions: The incumbent is the lead contact with the insurers and third-part administrators of the group insurance contract and other insurances companies. The post holder also liaises with all relevant stakeholders of the Organization including the senior leadership. The incumbent is in contact with insurance officers of other International Organisations and liaises with OECD/ISRP. The incumbent acts as special advisor within the Supervisory Committee of the Retirees Medical Claims Fund.
Direct reports: 2
Indirect reports: 8.
5. COMPETENCIES
The incumbent must demonstrate:
Achievement: Creates own measures of excellence and improves performance;
Analytical Thinking: Sees multiple relationships;
Clarity and Accuracy: Monitors others work for clarity;
Conceptual Thinking: Applies learned concepts;
Customer Service Orientation: Makes things better for the customer addressing underlying customer needs;
Impact and Influence: Uses indirect influence;
Initiative: Is decisive in a time-sensitive situation;
Teamwork: Solicits inputs and encourages others.
6. CONTRACT
Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years; possibility of renewal for up to three years during which the incumbent may apply for conversion to an indefinite duration contract.
Contract clause applicable:
In accordance with the contract policy this is a post in which turnover is desirable for political reasons in order to be able to accommodate the Organisations need to carry out its tasks as mandated by the Nations in a changing environment for example by maintaining the flexibility necessary to shape the Organisations skills profile and to ensure appropriate international diversity.
The maximum period of service foreseen in this post is 6 years. The successful applicant will be offered a 3-year definite duration contract which may be renewed for a further period of up to 3 years. However according to the procedure described in the contract policy the incumbent may apply for conversion to an indefinite contract during the period of renewal and no later than one year before the end of contract.
If the successful applicant is seconded from the national administration of one of NATOs member States a 3-year definite duration contract will be offered which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years.
Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Régulations.
7. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS
Please note that we can only accept applications from nationals of NATO member must be submitted using e-recruitment system as applicable:
For NATO civilian staff members only: please apply via the internal recruitment portal (link);
For all other applications: you apply to any position we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process.
Do you have questions on the application process in the system and not sure how to proceed Click here for a video containing the information you need to successfully submit your application on time.
When submitting your application please ensure that your Taleo Candidate Profile is updated and that your CV is correctly uploaded in the Taleo attachments section.
More information about the recruitment process and conditions of employment can be found at our website ( will be subject to receipt of asecurity clearance(provided by the national Authorities of the selected candidate) approval of the candidatesmedical fileby the NATO Medical Adviser verification of your study(ies) and work experience and the successful completion of theaccreditationand notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared in whole or in part by means of reference documents without proper quotes (plagiarism) or any tools available on internet including but not limited to translation facilities or generative artificial-intelligence (AI) tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared in whole or in part by means of such tools will be rejected without further consideration and NATO reserves the right to take further steps in such cases as appropriate.
8. ADDITIONAL INFORMATION
NATO is committed to diversity and inclusion and strives to provide equal access to employment advancement and retention independent of gender age nationality ethnic origin religion or belief cultural background sexual orientation and disability. NATO welcomes applications of nationals from all member Nations and strongly encourages women to apply.
NATO is committed to fostering an inclusive and accessible working environment where all candidates living with disabilities can fully participate in the recruitment and selection process. If you require reasonable accommodation please inform us during your selection process.
Candidates will be required to provide documented medical evidence to support their request for accommodation.
Building Integrity is a key element of NATOs core tasks. As an employer NATO values commitment to the principles of integrity transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity and to promote good governance through ongoing efforts in their work.
Due to the broad interest in NATO and the large number of potential candidates telephone or e-mail enquiries cannot be dealt with.
Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature albeit at the same or a lower grade provided they meet the necessary requirements.
The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.
The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.
Please note that the International Staff at NATO Headquarters in Brussels Belgium is a non-smoking environment.
For information about the NATO Single Salary Scale (Grading Allowances etc.) please visit ourwebsite. Detailed data is available under the Salary and Benefits tab.
NATO does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. For more info please click here.
