Infrastructure Technician I
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Job Location:
Chandler, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Description
As an Infrastructure Technician I you will be responsible for skilled infrastructure and structured cabling work including installation maintenance and repairs. You will work with low-voltage category cabling fiber optics and communication systems. Your role is crucial in ensuring the smooth operation of our clients communication infrastructure. This position offers an opportunity to work with a dynamic team and contribute to the success of our organization.
Responsibilities
Qualifications
As an Infrastructure Technician I you will be responsible for skilled infrastructure and structured cabling work including installation maintenance and repairs. You will work with low-voltage category cabling fiber optics and communication systems. Your role is crucial in ensuring the smooth operation of our clients communication infrastructure. This position offers an opportunity to work with a dynamic team and contribute to the success of our organization.
Responsibilities
- Perform installation service and maintenance of low-voltage cabling systems including Category 3 5 6 and fiber optic cables.
- Evaluate diagnose and troubleshoot cabling infrastructure issues implementing necessary repairs.
- Upgrade and enhance cabling systems to improve functionality and meet client requirements.
- Coordinate with NACS Operations team members to ensure efficient project completion and timely response to work orders.
- Maintain accurate documentation and records including time reporting work order progress and client SLAs.
- Request and manage equipment and supplies to maintain inventory levels and ensure availability.
- Respond to emergency situations providing timely resolution to client concerns and meeting SLAs.
- Transport tools equipment and supplies to client sites ensuring the availability of required materials.
- Attend meetings workshops and training sessions to stay updated on industry trends and best practices.
- Achieve performance targets and demonstrate a results-focused approach contributing to the organizations success.
Qualifications
- Associate degree or Certification in a technology services/technical discipline or equivalent work experience.
- Minimum 2 years of experience in installing servicing and maintaining low-voltage cable infrastructure systems.
- Proven ability to install terminate and test various low-voltage cables and fiber optical cables.
- Industry and manufacturer-specific certifications and experience are preferred (e.g. BICSI Panduit Commscope).
- Comprehension of industry standards and publications related to standard cabling practices and safety regulations.
- Strong customer service orientation with effective communication and interpersonal skills.
- Mechanical aptitude including the ability to read and interpret blueprints and technical documents.
- Reliability and dependability demonstrated through timely task completion and minimal supervision.
- Valid drivers license and the ability to safely operate company vehicles.
- Physical ability to perform heavy work including lifting up to 50-100 pounds and meet the vision and motor coordination requirements.
Required Experience:
IC
About Company
Black Box® is a trusted IT solutions provider delivering cutting-edge technology products and world-class consulting services to businesses across the globe.
