Service Manager

Service Manager- Up to $!

Rite Window a proud company of the Renuity family where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America we are on a mission to revolutionize home improvementmaking it faster easier and stress-free. Whether its a new bath custom closets or exterior upgrades we help homeowners create spaces they love without the hassle. With expert teams across 36 states and growing theres likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And were just getting started!

What We Offer

• Competitive salary with performance incentives

• Comprehensive benefits including medical dental and vision

• Consistent schedules and professional growth opportunities

• A respectful forward-thinking work culture

• Kholer Dealer

About the Role

In this position you will:

• Oversee all aspects of the Service Department ensuring smooth operations and adherence to service standards.

• Work closely with schedule coordinators to ensure calls and service requests are answered and processed in a timely manner.

• Manage the scheduling and coordination of W2 installers to ensure that all service appointments and repairs are executed according to customer needs and timelines.

• Monitor and maintain appropriate stock levels for service parts and manage the ordering process to ensure adequate inventory is available for service jobs.

• Leverage technology to optimize and enhance daily operations of the department ensuring efficiency and quality.

Key Qualifications

• Proven experience in a service management role preferably within a window home improvement or related industry.

• Strong leadership and team management skills with the ability to motivate and develop staff.

• Excellent problem-solving skills with a customer-first approach to resolving complaints and service issues.

• Solid organizational and time management abilities with the capacity to oversee multiple tasks and priorities simultaneously.

• Proficient in the use of service management technology and tools to improve department efficiency.

• Ability to communicate effectively both verbally and in writing with customers staff and other departments.

• A commitment to safety and compliance with experience in leading safety initiatives and meetings.

About Rite Window- Home Remodeling in the Northeast & Mid-Atlantic Rite Window

At Rite Window a Renuity company were making home improvement faster easier and stress-free. Since 2001 homeowners in Massachusetts and southern New Hampshire have trusted us for high-quality windows doors roofs showers and bath upgrades. Now as part of Renuity were combining our local expertise with the strength of a national brand to build the future of home improvement. Our commitment to craftsmanship and customer satisfaction has earned us six Angies List Super Service Awards and a Yelp 5-star honor. As part of our team and the broader Renuity organization youll have the opportunity to make an impact grow your career and help people create homes they love.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact

If you have a question regarding your application please contact

To access Renuitys Privacy Policy please click here:

Required Experience:

Manager