Customer Advisor German Athens
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Position: Customer Advisor
Location: Athens Greece
Work model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Manage incoming and outgoing calls chats and emails in a timely and professional manner
Deliver a consistently high-quality customer experience with a strong focus on satisfaction
Build and maintain trusted relationships through open clear and interactive communication
Provide accurate complete and up-to-date information using the appropriate tools and processes
Achieve individual and team customer service targets including call-handling KPIs
Maintain detailed records of customer interactions manage customer accounts and file documentation
Adhere strictly to communication procedures guidelines and data protection policies when handling personal information.
REQUIREMENTS:
Native/fluent in German both verbal and written (C1 level). Fluent in English (minimum B2 level
Strong computer literacy and confidence using multiple systems
Proven contact-handling skills with excellent active listening abilities
Clear and professional written communication skills for email handling
Customer-focused mindset with a strong understanding of sensitive data handling
Excellent verbal communication skills
Ability to multitask prioritize effectively and manage time in a fast-paced environment.
BENEFITS:
Private life and health insurance
Free access to the corporate gym facilities
Fixed working hours of your choice for mothers with children up to 2 years of age.
About Company
Jujur. Honest, trustful, fair.Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.We are upfront while setting real ... View more
