Customer Advisor Dutch Athens
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Position: Customer Advisor
Location: Athens Greece
Work model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Manage incoming calls chats messages and emails across multiple channels
Identify customer needs and deliver effective solutions to ensure high satisfaction
Build long-term trust-based relationships through clear and engaging communication
Provide accurate and complete information using approved tools and processes
Meet individual and team performance targets including case handling quotas
Maintain detailed records of customer interactions and manage customer accounts
Follow internal communication procedures guidelines and policies.
REQUIREMENTS:
Native/fluent in Dutch both verbal and written. Fluent in English (minimum B2 level)
Strong phone handling skills with a customer-focused and attentive listening approach
Ability to adapt communication style to different customer profiles
Excellent verbal and written communication skills
Strong multitasking time-management and prioritization abilities.
BENEFITS:
Indefinite employment contract.
14 salaries per year
Daily meal voucher provided
Private health insurance including dental and optical care
Mobility program
Dynamic and challenging working environment
Regular employee events and team activities
Free gym access well-being initiatives and rooftop cinema with Acropolis views.
About Company
Jujur. Honest, trustful, fair.Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.We are upfront while setting real ... View more
