IT Engineer (1-year Contract)

At Cadence we hire and develop leaders and innovators who want to make an impact on the world of technology.

We are seeking a proactive and hands-on IT Systems Engineer (Contractor) to support daily IT operations at our Adelaide office. This role will focus on end-user computing support IT asset management procurement and deployment of IT equipment and close collaboration with global IT teams. The position will also play an important role in supporting IT activities during the transition and integration period following company acquisitions.

The successful candidate will act as the local IT point of contact ensuring stable secure and efficient IT services while working closely with regional and global stakeholders.

End-User Support & IT Operations

• Provide day-to-day IT support for end users including laptops desktops operating systems standard business applications peripherals and collaboration tools.

• Diagnose and resolve hardware software and basic connectivity issues in a timely and professional manner.

• Support user onboarding and offboarding activities including device preparation access coordination with global teams and equipment recovery.

Systems & Workplace Technology Support

• Install configure and maintain end-user computing environments (Windows and/or macOS).

• Provide basic support for local office IT infrastructure including network connectivity printers and meeting room A/V systems.

• Perform routine checks troubleshooting and maintenance to ensure system availability and performance.

IT Asset Management

• Manage IT fixed assets including asset tagging inventory tracking lifecycle management and periodic audits.

• Maintain accurate records in asset management system (CMDB) and ensure compliance with corporate IT asset policies.

• Coordinate repair replacement and disposal of IT equipment in line with company standards.

Procurement Deployment & Installation

• Support procurement of IT hardware and accessories including coordination with vendors and internal stakeholders.

• Install configure test and deploy IT equipment for end users and meeting rooms.

• Ensure all deployed equipment complies with corporate standards security requirements and documentation practices.

Project Support & Global Collaboration

• Work closely with global IT teams to support regional IT initiatives.

• Provide on-site or local execution support for system rollouts upgrades migrations and urgent incidents.

M&A and Transition Support

• Deliver hands-on IT support during merger and acquisition transition phases.

• Assist with stabilizing IT operations during post-acquisition periods under the guidance of global IT teams.

• Complete IT-related transition tasks according to project plans and timelines.

Documentation & Compliance

• Create and maintain basic technical documentation user guides and standard operating procedures (SOPs) as required.

• Adhere to corporate IT policies security standards and compliance requirements.

• Follow established incident management change management and escalation processes.

Requirement

• Diploma or bachelors degree in information technology Computer Science or a related discipline or equivalent hands-on experience.

• 3 years of experience in IT support systems engineering desktop support or similar roles.

• Strong practical knowledge of Windows and/or macOS operating systems and common enterprise applications.

• Proven experience with hardware troubleshooting device deployment and IT asset management.

• Basic understanding of networking concepts such as LAN Wi-Fi VPN and TCP/IP.

• Experience supporting users in a corporate or enterprise environment.

• Clear and professional communication skills in English with the ability to work effectively with global teams.

• Strong sense of ownership attention to detail and a customer-service-oriented approach.

• Ability to work independently manage priorities effectively and operate with minimal supervision.

• Previous experience supporting teams that use CI/CD tools or workflows. (Preferred)

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