Service Advisor
Norristown, PA - USA
Job Summary
Wynn Volvo Carsis an award winning family owned business since 1963. Nationally recognized as one of the best Volvo dealerships in the country. We are lookingfor a motivated and energeticService Advisor to join our team.
Responsibilities:
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age mileage and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes follow-up time
- Monitors the progress of each vehicle throughout the day updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Qualifications:
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor Assistant Lane Manager or Service Consultant is a must
- A desire for a long term career with a growing organization
- Personal and professional integrity
- ADP computer experience a plus
What We Offer:
- 401K
- Medical Benefits
- Profit Sharing
- Paid Training
- Paid Vacation
- Busy and growing shop
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Service Service Advisor Service Writer Service Consultant
Required Experience:
Unclear Seniority
About Company
Wynn Volvo Cars is a family owned dealership serving the King of Prussia, Norristown, Audubon, Collegeville, Conshohocken and Pottstown communities in Pennsylva...