Technical Project Manager (Term-Limited)
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
ABOUT THE JOB
The ACLU seeks applicants for the full-time position ofTechnical Project Manager in the Information Technology Departmentofthe ACLUs National office in New York NY San Francisco CA or Washington DC.This is ahybrid rolethat has in-office requirements of two (2) days per week or eight(8) days per month. This is a two-year term-limited position.
The Information Technology (IT) department provides technology-based services and support for a more than 600-person National staff at our New York Washington D.C. San Francisco the Dakotas Puerto Rico and Durham offices including staff based in remote locations and Affiliate offices nationwide that participate in the Affiliate Technology Services program. ACLU IT support staff ensures that business critical services are available to all staff.
This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).
WHAT YOULL DO
Reporting to theChief Information Officer theTechnical Project Manager leadsorganization-wide implementation of systems business applications and processes across the National and Affiliate offices.Grounded inindustrybest practices methodologies and frameworks (PMIAgile/Scrum ITIL) they willcollaborate with peer project managersanalysts(product/functional and systems) engineers and other IT-adjacent and nontechnical staffthroughthe entire lifecycle of technologyimplementationand adoption:fromRFP and evaluation throughproof of concept (POC) / pilotprocurementfunctional operational and security design testingtrainingtechnical and organizational change managementdeploymentoperational adoption support maintenance and continuous improvement.They arehighly effective mission-driven and organizedwith outstanding communication and customer service skills.
YOUR DAY TO DAY
- Work with ACLU departments across the nationwide organization vendors and IT staff to determine priorities evaluate business technical requirements and resource needs to implement technical solutions
- Perform stakeholder requirements and impact analysis risk assessment feasibility studies and project scoping using established industry frameworks such as the RACI matrix to effectuate desired outcomes proactively manage organizational change and drive project ownership
- Develop project goals uncover and document dependencies establish andnegotiatedreasonable work commitments andtimelines expected project deliverables and delivery outcomes withprojectstakeholders
- Develop detailed project plans including major phases that include at a minimum project initiation/charter businessand functionalrequirements technical specifications end-to-end process mapping implementation testing training communications user rollout post-implementation support and project review
- Lead risk management for assigned projects by preparing a project risk assessment matrix and updating it on a regular basis for review with the projectteam andsponsor
- Manage project schedule scope and cost to ensure project is on time within scopeandbudget including resource allocations driving utilization of established project management technologies and best practices
- Proactively troubleshoot project issues and recommend effective business-oriented strategic solutions and document deliberations and final decisions
- Develop a project communications plan and effectively communicate with stakeholders regarding program / project status issues deadlines and changes as defined producingproject progress reports and executive status dashboards
- Work collaboratively with cross-functional technical and business teams to develop effective change management strategies risk mitigation and communication plans
- Develop project management templates and tools for internal use
FUTURE ACLUERS WILL
- Be committed to advancing the mission of the ACLU
- Center and embed the principles of equity inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
- Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts
WHAT YOULL BRING
- Proven track record of successful systems and process implementations in complex environments using structured industry project management best practices
- Experience implementing enterprise business systems such as the M365 tech stack including productivity collaboration and security suites ERP (NetSuite) CRM (Salesforce Blackbaud) HRISworkmanagement (ServiceNow Zendesk) Request Management Document ManagementSystem (SharePoint) and other back-office business application systems andthird-party SaaSplatforms. Experience withnonprofitdonor management and legal systemshighlydesirable.
- PMP ITILorother related industry certificationsrequired including experience with program and project management best practices and industry methodologies and frameworks such as PMI COBIT ITIL Agile/Scrum Waterfall
- Savvy organizational skills in a dynamic cross-functional inclusive work environment with ability to multitask prioritize and quickly identify project risks roadblocks and issues in a structured manner navigating nuanced complex work dynamics with professionalism a strong sense of customer service and urgency
- Effective communication skills verbal and writing including ability to compose edit and proof correspondences documents status reports and presentations that appropriately tailor to a diverse audience including cross-functional project teams stakeholders management and senior leadership
- Ability to set and abide by deadlines and commitments navigating competing priorities
- Ability to represent the organization and work with ACLU staff and other colleagues in a professional human-centered manner maintaining tact diplomacy and confidentiality
- Ability to work independently as well as part of a team and foster a team-focused environment that encourages collaboration and peer support
- Experience in a large complex nonprofit organization desirable
- Strong commitment to the mission of the ACLU
COMPENSATION
For over 100 years the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether its ending mass incarceration achieving full equality for the LGBTQ community establishing new privacy protections for our digital age or preserving the right to vote or the right to have an abortion the ACLU takes up the toughest civil liberties cases and issues to defend all people.
We know that great people make a great organization. We value our people and know that what we offer is essential not just their work but to their overall well-being.
At the ACLU we offer a broad range of benefits which include:
- Time away to focus on the things that matter with a generous paid time-off policy
- Focus on your well-being with comprehensive healthcare benefits (including medical dental and vision coverage parental leave gender affirming care & fertility treatment)
- Plan for your retirement with 401k plan and employer match
- We support employee growth and development through annual professional development funds internal professional development programs and workshops
OUR COMMITMENT TO ACCESSIBILITY EQUITY DIVERSITY & INCLUSION
Accessibility equity diversity and inclusion are core values of the ACLU and central to our work to advance liberty equality and justice for all. For us diversity equity accessibility and inclusion are not just check-the-box activities but a chance for us to make long-term meaningful change. We are a community committed to learning and growth humility and grace transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression anti-ableism and anti-racism internally as we are externally. Because whether were in the courts or in the office we believe We the People means all of us.
With this commitment in mind we strongly encourage applications from all qualified individuals without regard to race color religion gender sexual orientation gender identity or expression age national origin marital status citizenship disability veteran status and record of arrest or conviction or any other characteristic protected by applicable law.
The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online please email. If you are selected for an interview you will receive additional information regarding how to request an accommodation for the interview process.
The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.
Required Experience:
IC
About Company
The ACLU dares to create a more perfect union — beyond one person, party, or side. Our mission is to realize this promise of the United States Constitution for all and expand the reach of its guarantees.
