CaptainSupervisor

Starting Salary: $17.00 tips

CAPTAIN/SUPERVISOR

CAPTAINS ARE COMPETENT IN ALL TEAM MEMBER STATIONS AND CAN TRAIN NEW EMPLOYEES ON THESE STATIONS. CAPTAINS ARE TRUSTED TO SEND OUT OUR FOOD TO OUR GUESTS WHEN MANAGERS ARE UNAVAILABLE AND THEY KNOW OUR CATERING AND GROUP ORDER PROCEDURES.

Benefits of working at Fields Good Chicken

• Competitive salary - $17 per hour plus tips
• Health Dental & Vision Insurance
• 401(k) after 1 year
• Pre-Tax Transit Benefits
• PTO Policy
• Complimentary shift meal
• Employee discount on meals
• Weekly pay
• Closed on major holidays Labor Day Memorial Day Thanksgiving Christmas New Years 4th of July
• Work life balance Hours may vary and may include mornings evenings & weekends

OPENING and SERVICE

• AM: Complete front of house and walk-in On-Hand count. Give to the manager who will prepare AM Prep Lists based on these counts. Use these counts to fill-in the need column on the Line Setup

• Checklist Meet with line-setup TM to set expectations and review Line Setup checklist

• Verify that Catering for the day has been properly set up the night before with paper goods sauces beverages brownies and that all pars for prep and chicken have been adjusted to execute

• Oversee morning prep ensure that all recipes are being properly followed and pars are being fulfilled

• Temp logs : Oversee successful completion throughout the day

• Complete and oversee kitchen cleaning after all prep sessions including equipment.

• Check-in all deliveries and label all boxes with delivery date. Communicate any discrepancies to the MOD

• Be prepared daily with pen sharpie and digital thermometer as part of your uniform

MID-TRANSITION

• Ensure that walk-in is properly organized including but not limited to proper labeling and storage/shelf life of all products

• Conduct end of lunch On Hand counts to determine what if anything needs to be prepped for dinner and communicate to the team

• Ensure that recipe book is clean and organized

PM/CLOSING

• Ensure that all orders are completed in a timely manner

• Ensure that all proper portioning is being followed and provide consistent training and coaching to the team

• Assist with guest issues providing the highest level of hospitality

• Assist and oversee the nightly delivery platforms ensuring that all orders are captured in the POS and if needed manually entered

• Oversee the online delivery platforms ensuring that drivers take the correct orders

• Review deployment of the team and ensure the team is set up for success for the front

• Set line deployment for the day based on TM strengths/weaknesses and the needs of the business

• Constantly communicate ticket times to the team during peak business. Motivate to push harder when necessary

• Operate KDS screen and Delivery platform tablets

• Oversee the close of the night shift ensuring that all waste is accounted for and all cleaning tasks are completed

• Oversee breakdown of the line

• Oversee and assist with the restocking of beverages

Required Experience:

Manager