Program Manager – Cloud Platform Delivery

Program Manager Cloud Platform Delivery

Location: Dallas Tx Chicago IL New York NY

Mandatory: Cloud Platform Delivery Domine: Healthcare

Role Overview

We are seeking an experienced Program Manager to lead delivery for a new high visibility healthcare platform initiative involving multi tenant capabilities external partner integrations and a hybrid onshore/offshore engineering organization.
The PM will drive execution across SME teams backend engineering pods QA and infrastructure partners - ensuring speed quality and alignment with delivery timelines.

Key Responsibilities Program Leadership & Delivery Execution

• Own end to end delivery across three core pods: SME workflow team Java/GCP engineering teams and QA/DevOps resources.
• Drive program planning sprint governance dependency management and milestone tracking in a rapidly evolving environment.
• Maintain and manage RAID logs ensuring visibility of risks issues and decision points for leadership.
• Translate high level platform vision into actionable epics timelines and delivery plans.

Cross Functional Coordination

• Partner closely with engineering leads architects SMEs QA and product managers to ensure aligned execution across services workflows and integrations.
• Coordinate with central infrastructure teams for provisioning environments gateways containers and networking components needed for platform development.
• Facilitate seamless collaboration between leadership teams and engineering resources.

Platform Enablement & External Integrations

• Drive readiness for onboarding external partners and vendors ensuring alignment of API contracts workflows data schemas and validation rules.
• Support integration planning across legacy systems new microservices distributed workflows and external touchpoints.
• Ensure documentation processes and onboarding playbooks are in place to scale the platform.

Quality Reliability & Operations Alignment

• Ensure teams meet performance latency and reliability KPIs working with engineering to track SLAs logs error tracking and service health.
• Align tightly with QA teams on test strategy automation readiness data validation and release criteria.
• Support operational readiness including production support structure incident flows monitoring expectations and rollout/rollback strategies.

Communication & Stakeholder Management

• Provide clear executive level updates on program status risks dependencies resource needs and timelines.
• Collaborate with senior leadership external stakeholders architecture groups and compliance teams.
• Drive transparency accountability and alignment across all delivery streams.

Must Have Qualifications

• 8 12 years of Program/Project Management experience with at least several programs involving cloud-native API led microservices architectures.
• Proven success managing large engineering initiatives with multiple pods cross functional dependencies and aggressive timelines.
• Experience coordinating onshore/offshore delivery models and managing distributed teams.
• Strong familiarity with backend engineering concepts - microservices APIs distributed systems workflows and data pipelines.
• Experience managing platform builds involving multi-tenant capabilities or external partner onboarding.
• Excellent communication with the ability to distill complex updates into clear executive ready summaries.

Nice-to-Have Qualifications

• Experience in healthcare pharmacy payer or provider systems especially workflows like intake eligibility coverage or approvals.
• Exposure to GCP services (BigQuery Spanner Pub/Sub GKE) and cloud operational models.
• Experience with compliance-driven environments (PHI/PII data regulated workflows).
• Familiarity with DevOps practices CI/CD pipelines infrastructure provisioning and environment readiness.