Executive Assistant

About Payoneer

Founded in 2005 Payoneer is the global financial platform that removes friction from doing business across borders with a mission to connect the worlds underserved businesses to a rising global economy. Were a community with over 2500 colleagues all over the world working to serve customers and partners in over 190 countries and territories.

By taking the complexity out of the financial workflowsincluding everything from global payments and compliance to multi-currency and workforce management to providing working capital and business intelligencewe give businesses the tools they need to work efficiently worldwide and grow with confidence.

Job Title and Location

Executive Assistant to the SVP India

Location: Gurugram India (Payoneer India GCC)

About the Role

As our global fintech footprint expands the Payoneer India Global Capability Centre (GCC) serves as a critical engine for our future growth having recently crossed our foundational milestone of 50 team members. We are seeking a highly strategic and proactive Executive Assistant to partner directly with the SVP and India Site this high-impact role you will act as a vital force multiplier optimizing executive bandwidth streamlining daily site operations and ensuring seamless cross-functional alignment as we scale our Gurugram operations.

Key Responsibilities

• Command the Executive Calendar: Ruthlessly prioritize the SVPs time against key strategic objectives site-wide initiatives and shifting global priorities ensuring optimal daily productivity.
• Design Automated Workflows: Build and implement automated processes to streamline approvals expense reporting and operational tracking moving away from manual data entry.
• Drive Cross-Functional Coordination: Partner closely with the Chief of Staff and global functional leaders to align daily site execution with long-term strategic roadmaps ensuring swift and accurate information flow.
• Elevate Executive Communications: Draft review and refine high-impact executive communications all-hands presentations leadership briefs and site-wide announcements.
• Orchestrate Global Travel: Manage complex multi-leg international and domestic travel itineraries anticipating logistical hurdles securing visas and preparing comprehensive briefing materials.
• Manage Leadership Cadence: Drive the operational rhythm of the India leadership team by building targeted agendas capturing actionable insights and relentlessly tracking deliverables to completion.
• Coordinate High-Profile Visits: Direct end-to-end logistics for visiting global executives managing facility readiness localized event programming and cross-team scheduling.
• Safeguard Confidentiality: Manage highly sensitive organizational financial and personnel information with absolute discretion functioning as a trusted vault for site leadership.
• Champion Site Culture: Lead internal culture-building initiatives leadership offsites and team-building events to maintain high employee engagement as the GCC scales.
• Triage and Resolve: Act as the first line of defense for incoming requests and communications resolving operational bottlenecks independently before they escalate to the SVP.

Required Qualifications

• Bachelors degree in Business Administration Communications or a related discipline.
• 6 years of total professional experience with at least 3 years explicitly supporting a senior executive (VP or C-suite) in a fast-paced matrixed corporate environment.
• Exceptional written and verbal communication skills demonstrating the ability to distill complex global communications into clear actionable executive summaries.
• Advanced proficiency in enterprise productivity suites (Microsoft 365 Teams SharePoint).
• Demonstrated proactive problem-solving abilities; a track record of anticipating executive needs and neutralizing roadblocks before they occur.
• High emotional intelligence resilience and the interpersonal agility to build strong high-trust relationships across diverse global teams.

Preferred Qualifications

• Hands-on proficiency with low-code/no-code platforms (e.g. Microsoft Power Platform Power Automate Microsoft Lists) to independently build and deploy operational efficiencies.
• Prior experience supporting leadership during the rapid scaling of a Global Capability Centre (GCC) or a high-growth technology startup.
• Industry experience within a global fintech financial services or payments organization is preferable.
• Proven track record of supporting an executive through significant organizational transformation and physical site establishment.

What Success Looks Like in 90 Days

• Assume full autonomous control of the SVPs calendar and inbox successfully reclaiming at least 20% of their weekly bandwidth for deep strategic focus.
• Establish and launch a centralized automated tracking system for leadership action items and site-wide operational deliverables.
• Build high-trust relationships with key global stakeholders and local teams establishing yourself as the recognized and highly reliable gateway to the India Site Head.
• Seamlessly execute end-to-end logistics for at least one major site event or global executive visit delivering a flawless experience without operational escalations.